Troubleshooting
If your phone is not performing to your expectations, please try
Symptom Suggestion
The CHARGE
light won’t
illuminate when
the cordless
handset is placed
in the charger.
Make sure the AC adapter is plugged into
the charger and wall outlet.
Make sure the cordless handset is properly
seated in the charger.
Make sure the charging contacts on the
cordless handset and charger are clean.
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•
The audio sounds
weak and/or
scratchy.
Move the handset and/or base away from
metal objects or appliances and try again.
Press DEL/CH during a call to help
eliminate background noise.
Make sure that the cordless handset is not
too far from the base.
•
•
•
Can’t make or
receive calls.
Check both ends of the telephone line
cord.
Make sure the AC adapter is plugged into
the base and wall outlet.
Disconnect the AC adapter for a few
minutes. Then reconnect it.
Make sure that the cordless handset is not
too far from the base.
Check the dialing mode used by your
telephone company.
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•
•
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•
During power
failure, can’t make
or receive a call.
Make sure to use corded handset to make
or receive a call.
connected.
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•
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