16
Problem Possible Cause Solution
Oven and/or grill (if available) do not
work.
• The oven and/or grill may be in
the ´off` position.
• Supply gas pressure may not be
correct.
• Power (if the appliance has an
electric connection) is turned off.
• The feet have not been assembled.
• The battery (if the appliance
equipped with battery) may be
depleted.
• Check the position of the control
knob.
• Check the gas supply and gas
pressure.
• Check whether there is power
supplied. Also check that other
kitchen appliances are working.
• Make sure that there is no block at
the bottom of the appliance.
• The battery may need replacing.
Oven is not cooking evenly. • Wrong shelf position being used.
• Your appliance has been installed
by an unauthorised technician.
• Fan (if applicable) may be in the
´off` position.
• Check the shelf positions, cooking
period and heat values according
to the manual.
• Check that the appliance is
correctly installed.
• Ensure that the fan is working.
Oven temperature is too high or too
low.
• Wrong shelf position or wrong
heat setting being used.
• Supply gas pressure may not be
correct.
• Check that the recommended
temperatures and shelf positions
are being used. Be prepared to
adjust the temperature up or
down slightly to achieve the
results you want.
• Check the gas supply and gas
pressure.
Hob burners do not light. • Burner cap and crown are not
assembled correctly.
• Supply gas pressure may not be
correct.
• LPG cylinder (if applicable) may be
depleted.
• Power (if the appliance has an
electric connection) is switched
off.
• The battery (if applicable) may be
depleted.
• Ensure the burner parts have been
placed correctly.
• Check the gas supply and gas
pressure.
• LPG cylinder may need replacing.
• Check whether there is power
supplied. Also check that other
kitchen appliances are working.
• The battery may need replacing.
Flame colour is orange/yellow. • Burner cap and crown are not
assembled correctly.
• Different gas compositions.
• Ensure the burner parts have been
placed correctly.
• Due to the design of the burner,
the flame can appear to be
orange/yellow in certain areas of
the burner.
• If you operate the appliance with
natural gas, city natural gas may
have different compositions. Do
not operate the appliance for a
couple of hours.
6. Troubleshooting