Limited and Extended Warranties
Limited Warranty
What does this warranty cover?
This warranty covers all defects in workmanship or materials in your Raven Applied
Technology Division product under normal use, maintenance, and service when used for
intended purpose.
How long is the coverage period?
Raven Applied Technology products are covered by this warranty for 12 months from the
date of retail sale. In no case will the Limited Warranty period exceed 36 months from the
date the product was issued by Raven Industries Applied Technology Division. This warranty
coverage applies only to the original owner and is non-transferable.
How can I get service?
Bring the defective part and proof of purchase to your Raven dealer. If the dealer approves
the warranty claim, the dealer will process the claim and send it to Raven Industries for final
approval. The freight cost to Raven Industries will be the customer’s responsibility. The
Return Materials Authorization (RMA) number must appear on the box and all
documentation (including completed RMAform, Certificate of Decontamination, and retail
proof of purchase) must be included inside the box to be sent to Raven Industries.
What will Raven Industries do?
Upon confirmation of the warranty claim, Raven Industries (at our discretion) repair or
replace this product or any component of the product found to be defective during the
warranty period. Replacement will be made with a new or remanufactured product or
component. Standard return freight will be paid, regardless of inbound shipping method.
Expedited freight is available at the customer’s expense.
What is not covered by this warranty?
Raven Industries will not assume any expense or liability for repairs outside our facility
without written consent. Raven Industries is not responsible for damage to any associated
equipment or products and will not be liable for loss of profit, labor, or other damages. The
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