Raypak CROSSWIND Series User Manual

21
8. TROUBLESHOOTING
If these solutions, below, do not work, contact your dealer.
Do not attempt to repair the heater yourself.
Failure Reason Solution
Swimming
Pool Heat
Pump Does
Not Run
Main power o󰀨
Wait for the power to be
restored
Power switch
is o󰀨
Turn on switch
Fuse burnt Replace fuse
Circuit breaker
tripped
Turn circuit breaker back on
Heat Pump
Runs but
Does Not
Heat
Air inlet blocked Remove obstructions
Air outlet
blocked
Remove obstructions
3-minute
protection
Please wait past 3 minutes for
warming to start
Temp set too
low
Set temperature setting
Table G. Common Faults
Fault Codes
Failure Code Failure Description
E1 High pressure protection
E2 Low pressure protection
E3 Low water pressure protection
E4
Single phase unit: loose wire terminal at
PROT2 on the PC board
Three phase unit: 3 phase sequence
protection
P1 Pool water temp sensor failure
P2
Exhaust temp sensor failure (cooling coil
temp for heat and cooling models only)
P3 Heating coil pipe temp sensor failure
P4 Gas return temp sensor failure
P5 Air temp sensor failure
E6
Compressor exhaust overload protection
212°F (100°C) (Heating model only)
P7
When air temp <32°F (0°C), the unit is in
auto-stop protection mode, or anti-freeze
mode (not a failure)
HEAT ashing Defrosting (not a failure)
Table H. Fault Codes - On/O󰀨 Models Only
No. Display Failure Description
1 E1 High gas pressure protection
2 E2 Low gas pressure protection
3 E3 No water ow protection
4 E4 3-phase sequence (only for 3-phase heaters)
5 E5 Outdoor power supply abnormality protection
6 E6
Water temp di󰀨erence between in/out too
high (insu󰀩cient water ow protection)
7 E7 Low outlet water temp protection
8 E8 High exhaust temp protection
9 E9 Compressor over-heat protection
10 EA Outer coil over-heat protection
11 Eb Ambient temp protection (too high or low)
12 Ed Two-level antifreeze
13 P0 Controller communication failure
14 P1 Water inlet temp sensor failure
15 P2 Water outlet temp sensor failure
16 P3 Gas exhaust temp sensor failure
17 P4 Outer coil temp sensor failure
18 P5 Gas return temp sensor failure
19 P6 Inner coil temp sensor failure
20 P7 Ambient temp sensor failure
21 P8 Coil temp sensor failure
22 P9 Current sensor failure
23 PA Auto-start failure
24 F1 Compressor drive module failure
25 F2 PFC module failure
26 F3 Compressor start failure
27 F4 Compressor running failure
28 F5 Compressor module over-current protection
29 F6 Compressor module over-heat protection
30 F7 Current protection
31 F8 Coil over-heat protection
Table I. Fault Codes - Inverter Models Only
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Raypak CROSSWIND Series Specifications

General

Category	Swimming Pool Heater
Brand	Raypak
Fuel Type	Natural Gas or Propane
Series	CROSSWIND
Water Flow Rate	20 - 120 GPM
Warranty	5 years