Packaging, Transport and Installation
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4 Packaging, Transport and Installation
4.1 Packaging
The packaging has been adapted to the mode of transport. It complies with the generally
applicable packaging guidelines.
Complaint or return
Keeping the packaging
− Inadequate packaging and insufficient securing of the device can
jeopardise the warranty claim in the event of a complaint or return.
• Keep the packaging for the duration of the warranty period.
Risk of injury due to the device falling down
Lifting the device above head height
− The device can fall causing serious injuries when lifted above head
height.
• Never lift the device above head height!
Damage to components
Transport
− Mechanical or electronic components may be damaged during transport.
The device must not be knocked, shaken or thrown during transport.
• Move the device gently during transport.
Complaints
Incomplete delivery or transport damage
− The forwarding agent and Retsch GmbH must be notified immediately in
the event of transport damage. It is otherwise possible that subsequent
complaints will not be recognised.
• Please check the delivery on receipt of the device for its
completeness and intactness.
• Notify your forwarding agent and Retsch GmbH within 24 hours.