Problem Cause Solution
Misfeeds occur frequently. You may have loaded paper
of a size different from the
paper size settings.
Originals jam frequently. Originals are curled. Smooth out any curls and try again.
• If you cannot make copies as you want because of paper type, paper size, or paper capacity
problems, use recommended paper. See “Recommended Paper Sizes and Types”, About This
Machine.
• Loading curled paper in the cut paper tray can result in misfeeds and soiled paper edges. To load
curled paper in the cut paper tray, first flatten it by hand, and be sure to load it print side down. Also,
to prevent paper from curling, lay paper on a flat surface, and do not lean it against the wall.
When You Have Problems Operating the Machine
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