Problem Cause Solution
Parts of images are not
copied.
The correct paper size is not
selected.
Select the proper paper size.
Images appear only partially. The paper is damp. Use paper that has been stored in the
recommended temperature and
humidity condition. For details about the
proper way to store it, see “Paper
Storage”, About This Machine.
Image density is uneven. The original has areas of solid
color, or [Positive/Negative]
is selected when copying
multiple sheets.
When using Repeat Copy with originals
that have areas of solid color, set the
number of originals as follows: A0 - A2
(E - C): 1 sheet, A3 (B) or smaller: 3
sheets. For details about sizes of
originals, see “Measure Chart”, Copy/
Document Server Reference.
Image density is uneven. Halftone originals can cause
this problem.
Try using “Text / Photo”.
Images are blurred when
using translucent paper.
Translucent paper is being
used when copying multiple
sheets.
Select a proper paper thickness for the
copy paper. See “Tray Paper Settings”,
General Settings Guide.
Extreme wrinkling occurs
when using translucent
paper.
An improper paper thickness
is selected.
Select a proper paper thickness for the
copy paper. See “Tray Paper Settings”,
General Settings Guide.
Strong wrinkles appear when
using translucent paper.
The paper type has recently
been changed from plain
paper to translucent paper.
Wait about one minute.
Streaks, scratches, or
wrinkles appear in areas of
solid black.
Copy paper has been
changed from plain to
translucent paper, or from
translucent to plain paper.
After switching from plain to translucent
paper, wait one minute. After switching
from translucent to plain paper, wait two
minutes before making copies.
Black lines appear. The exposure glass or
scanning glass is dirty.
Clean them. See p.99 "Maintaining
Your Machine".
White lines appear. The exposure glass or
scanning glass is dirty.
Clean them. See p.99 "Maintaining
Your Machine".
2. Troubleshooting When Using the Copy/Document Server Function
26
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