Message Cause Solution
"92: Error" Printing was canceled
because [Job Reset] or the
[Clear/Stop] key was
selected on the machine's
control panel.
Perform the print operation again if
necessary.
"Address Book is currently in
use by another function.
Authentication has failed."
The machine currently cannot
perform authentication
because the address book is
being used by another
function.
Wait a while, and then retry the
operation.
"Auto-registration of user
information has failed."
Automatic registration of
information for LDAP
Authentication or Windows
Authentication failed
because the address book is
full.
Contact the administrator.
"Collate has been
cancelled."
Collate was canceled. • Decrease the file size sent to the
machine.
• Turn the main power switch off and
then back on again. If the message
appears again, contact your sales
or service representative.
"Command Error" An RPCS command error
occurred.
Check using the following procedure:
• Check if the communication
between the computer and the
machine is working correctly.
• Check if the correct printer driver is
being used.
• Check if the machine's memory size
is set correctly in the printer driver.
• Check that the printer driver is the
most up-to-date version available.
3. Troubleshooting When Using the Printer Function
42
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