Problem Cause Solution
The print job is not canceled
even when the machine is
switched to offline status.
Even when the machine is
offline, printing is performed
when [Job Acceptance
Priority] has been set in
[Parallel Interface] in the
[Interface Settings] in the
System Settings menu.
Change the setting of [Signal Control] to
[Printer Priority]. See “Interface
Settings”, General Settings Guide.
PDF files do not print out/
cannot perform PDF direct
print.
PDF files are password-
protected.
To print password-protected PDF files,
enter the password in the [PDF Menu] or
on Web Image Monitor. For details, see
“Printing a PDF File Directly”, Printer
Reference, or the Web Image Monitor's
Help.
PDF files do not print out/
cannot perform PDF direct
print.
PDF files cannot be printed if
they are print-disabled in PDF
file security setting.
Change the PDF file security setting.
PDF files do not print out/
cannot perform PDF direct
print.
High compression PDF files
created using the machine's
scanner function cannot print
directly.
Open the application used to create the
PDF, and then print the file using the
application's driver.
Re-save the file in normal (non-
compressed) PDF format.
Some types of High Compression PDF
files are not supported. Consult your
sales representative about the
supported file types.
PDF direct print produces
strange or malformed
characters.
Fonts were not embedded. Embed fonts in the PDF file you want to
print and then print.
Printing by wireless LAN is
slow.
The number of jobs exceeds
the capacity of the machine.
Reduce the number of jobs.
Printing by wireless LAN is
slow.
• A communication error
might have occurred.
• Interference from other
wireless devices can
reduce communication
speed.
• Remove the machine from close
proximity with the wireless LAN
devices.
• If there are active wireless devices
nearby, relocate the machine or
disable those devices.
Other Printing Problems
59
To Next Page
Loading...
