Problem Cause Solution
It takes a long time to
complete a print job.
Photographs and other data
intensive pages take a long
time for the machine to
process, so simply wait when
printing such data.
If the Data In indicator is blinking, data
has been received by the printer. Wait
for a moment.
Changing the following settings with the
printer driver may help speed up
printing:
On the [Print Quality] tab, open the
[Change User Settings...] dialog box,
and then, on the [Image Adjustments]
tab, specify a lower value for
[Resolution:].
Images are printed in the
wrong orientation.
The feed orientation you
selected and the feed
orientation selected in the
printer driver's option setup
might not be the same.
Set the same settings for both the
machine's feed orientation and the feed
orientation specified in [Paper source
tray settings:] on the printer driver's
[Change Accessories] tab.
When using Windows
2000/ XP/ Vista and
Windows Server 2003/
2003 R2, optional
components connected to the
machine are not recognized.
Bidirectional communication
is not working.
Set up optional devices on the Properties
of the printer.
See the printer driver Help.
When using Windows
2000/ XP/ Vista and
Windows Server 2003/
2003 R2, combined printing,
or Auto Reduce / Enlarge
printing does not come out as
expected.
The correct application or
printer driver settings are not
made.
Make sure the application's paper size
and orientation settings match those of
the printer driver. If a different paper size
and orientation are set, select the same
size and orientation.
When printing on custom size
paper under Windows, the
image appears in the wrong
position.
The correct custom paper size
is not specified in the printer
driver's settings.
To print on custom size paper from the
paper tray, specify the paper size in the
printer driver's settings. See the printer
driver Help.
A print instruction was issued
from the computer, but
printing did not start.
User Authentication may
have been set.
Contact the administrators.
3. Troubleshooting When Using the Printer Function
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