Message Cause Solution
"Cannot find the specified
path. Please check the
settings."
The destination computer
name or folder name is
invalid.
Check whether the computer name and
the folder name for the destination are
correct.
"Cannot find the specified
path. Please check the
settings."
An antivirus program or a
firewall is preventing the
machine connecting to your
computer.
• Antivirus programs and firewalls
can prevent client computers
establishing connection with this
machine.
• To prevent an antivirus application
blocking the connection, register
the scanner program in the
antivirus program's exclusion list.
For details about the procedure for
excluding a program, see your
antivirus application's Help.
• To prevent a firewall blocking the
connection, register the machine's
IP address in the firewall's IP
address exclusion settings. For
details about the procedure for
excluding an IP address, see your
firewall's Help.
"Captured file exceeded
max. number of pages per
file. Cannot send the scanned
data."
The maximum number of
pages per file has been
exceeded.
Reduce the number of pages in the
transmitted file, and then resend the file.
See “Storage function”, Scanner
Reference.
"Connection with LDAP server
has failed. Check the server
status."
A network error has occurred
and connection has failed.
Try the operation once more.
• Try the operation once more. If the
message is still shown, the network
may be crowded.
• In [System Settings], under
[Administrator Tools], check the
settings of LDAP server. For details,
see “Programming the LDAP
server”, General Settings Guide.
Messages Displayed When Using the Scanner Function
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