Service Call 303-396
D255/D256/M281/M282 6-18 SM
SC No. Type Error Name/Error Condition/Major Cause/Solution
 Connector disconnected or defective
Reconnect the following connector. Then perform a
conduction inspection. If there is no conduction, replace the
connector.
 IOB – Drum Motor connector
 Drive transmission of the drum motor defective
Check the gears. If any gears are damaged, replace them.
 Drum motor defective
Replace the drum motor.
 IOB defective
Replace the IOB.
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC396-02 D Drum Motor Error 2
After the drum motor is stabilized, the stable OFF signal is
detected for 2 seconds consecutively.
 Connector disconnected or defective
 Drive transmission of the drum motor defective
 Drum motor defective
 IOB defective
 Connector disconnected or defective
Reconnect the following connector. Then perform a
conduction inspection. If there is no conduction, replace the
connector.
 IOB – Drum Motor connector
 Drive transmission of the drum motor defective
Check the gears. If any gears are damaged, replace them.
 Drum motor defective
Replace the drum motor.
 IOB defective
Replace the IOB.
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