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D037
Ricoh D037 User Manual
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D037/D038/D040/D041
SER
VICE MANUAL
003980MIU
2
Table of Contents
D037/D038/D040/D041
13
Default Chapter
13
Table of Contents
13
Replacement and Adjustment
37
1 Product Information
39
Specifications
41
Product Information
41
Machine Configuration
42
H-Model
42
L-Model
45
Overview
47
2 Installation
49
Installation Requirements
51
Environment
51
Machine Level
51
Machine Space Requirements
52
Power Requirements
52
Optional Unit Combinations
53
Machine Options
53
Controller Options
54
Copier Installation
55
Power Sockets for Peripherals
55
Accessory Check
56
Installation Flow Chart
56
Installation Procedure
59
Tapes and Retainers
59
Developer and Toner Bottles
61
Paper Trays
63
Emblem and Decals
64
Fax Settings for D037-17
64
Initialize the Developer
64
Settings Relevant to the Service Contract
65
Settings for @Remote Service
66
Moving the Machine
69
Main Frame
70
Transporting the Machine
70
Paper Feed Unit (D331)
71
Accessory Check
71
Installation Procedure
74
Paper Feed Unit (D425)
74
Component Check
74
Caster Table (D488)
77
Component Check
77
Installation Procedure
77
Ardf (D366)
79
Component Check
79
Installation Procedure
79
Platen Cover Installation (G329)
83
Side Tray (D427)
84
Component Check
84
Installation Procedure
84
1-Bin Tray Unit (D426)
87
Component Check
90
Installation Procedure
90
Shift Tray Unit (D428)
90
Internal Finisher (D429)
92
Installation Procedure
93
Preparing before Installing the Internal Finisher
93
Internal Finisher Installation
95
Punch Unit (D390)
98
Component Check
98
Installation Procedure
98
Removing the Internal Finisher
99
Preparing the Punch Unit before Installing the Internal Finisher
101
Installing the Punch and Inverter Unit
103
Preparing the Internal Finisher
105
Installing the Internal Finisher
106
Usb2.0/Sd Slot Type a
110
Accessory Check
110
Installation Procedure
110
Testing the Sd Card/Usb Slot
113
Mechanical Counter (Na Only)
115
Installation Procedure
115
Key Counter Bracket
117
Installation Procedure
117
Key Counter Interface Unit
119
Installation Procedure
119
Copy Data Security Unit Type F (B829)
121
Installation
121
User Tool Setting
122
Anti-Condensation Heater
123
Installation Procedure
123
Tray Heater (Mainframe)
127
Installation Procedure
127
Tray Heaters (Optional Unit)
129
Installation Procedure
129
Tray Heater for D425
129
Tray Heater for D331
133
Controller Options
137
I/F Card Slots
137
Overview
137
SD Card Slots
137
Overview
138
Sd Card Appli Move
138
USB Slots
138
Move Exec
139
Postscript 3 (D038/D041 Only)
140
Undo Exec
140
File Format Converter (D038/D041 Only)
141
Ieee1284 (D038/D041 Only)
142
Installation Procedure
142
Ieee 802.11 A/G, G (Wireless Lan: D038/D041 Only)
143
UP Mode Settings for Wireless LAN
145
SP Mode and up Mode Settings for IEEE 802.11 A/G, G Wireless
146
Bluetooth (D038/D041 Only)
147
Before You Begin the Procedure
148
Seal Check and Removal
149
Hdd Encryption Unit (D038/D041 Only)
151
Seal Check and Removal
152
Installation Procedure
153
Recovery from a Device Problem
154
Clearing the NVRAM
155
VM Card Type I (D038/D041 Only)
156
Firmware Update Procedure
157
Browser Unit Type E (D038/D041 Only)
158
Update Procedure
160
Memory Unit Type I 512Mb (D038/D041 Only)
161
Check All Connections
162
Preventive Maintenance
165
Pm Parts Settings
166
After Installing the New Pm Parts
167
Operation Check
168
Special Tools
172
Image Adjustment
173
Image Adjustment
174
Ardf
175
Registration
176
Leading Edge
177
Adjustment Standard
178
Adjustment Procedure
183
Exterior Covers
185
Front Door
185
Exterior Covers
186
Itb Cleaning Unit Cover
187
Rear Cover
188
Right Rear Cover
189
Operation Panel
190
Pcdu Toner Collection Bottle
191
Inner Right Cover
192
Left Frame and Left Frame Rear Cover
194
Inner Rear Cover
195
Scanner Unit
197
Original Length Sensors
198
Exposure Lamp
200
Scanner Motor
201
Scanning
202
Exposure Lamp Stabilizer
203
Left Cover
204
Front Scanner Wire
206
Rear Scanner Wire
209
Reinstalling the Front Scanner Wire
210
Laser Optics
211
Preparing a New Laser Unit
212
Recovery Procedure for no Replacement Preparation of Laser Unit
213
Removing the Laser Unit
214
Color Registration
215
Line Position Adjustment
216
Image Creation
218
Drum Unit and Development Unit
219
New Unit Detection for the Development Unit
221
Toner Hopper Unit: y
222
When Installing a New Toner Hopper Unit
223
Inner Tray
224
Toner Collection Motor
225
Pcdu Toner Collection Bottle Full Sensor
227
Rfid Board
228
Image Transfer
229
Itb (Image Transfer Belt) Unit
230
Itb Unit Motor
231
When Reinstalling a New Image Transfer Belt
235
Itb Contact Sensor
236
Paper Transfer
238
Opening the Paper Transfer Unit
239
Cleaning for ID Sensors
240
After Installing a New ID Sensor Unit/Board
241
Drive Unit
243
Adjustment after Reinstalling the Gear Unit
244
Registration Motor
245
Paper Feed Motor: T2
246
Development Motor: Cmy
247
Development Clutch: K
248
Fusing
251
When Installing the Fusing Unit
252
Stripper Plate
253
Cleaning Requirement
254
Exit Guide Plate Cleaning Procedure
255
Heating Roller Fusing Lamp
257
Fusing Belt
258
Heating, Fusing and Tension Roller
261
When Reinstalling the Fusing Roller
262
Cleaning Requirement
264
Cleaning Requirement
265
Pressure Roller Thermistor: Center
266
Cleaning Requirement
267
When Cleaning the Lens of the Thermopile
268
Cleaning Unit (Option) Installation Procedure
269
Paper Feed
271
When Reinstalling the Friction Pad
272
Paper Size Switch
273
Paper End Sensor: T2
274
Cleaning the Registration Roller
275
Vertical Transport Sensor
276
Vertical Transport Sensor 2
277
Paper Exit
279
Fusing Exit
280
Paper Exit Sensor
281
When Installing the Paper Exit Sensor
282
Inverter Motor
283
Fusing Front Fan
284
Duplex Unit
285
Duplex Entrance Sensor
286
Duplex Exit Sensor
287
Duplex Entrance Motor
288
Duplex Exit Motor
289
By-Pass Motor
290
By-Pass Tray Unit
291
By-Pass Paper Size Sensor
292
When Reinstalling the By-Pass Paper Size Sensor
293
By-Pass Paper End Sensor
294
Electrical Components
296
Controller Box Cover
297
When Installing the New BCU
299
Controller Box Fan
300
When Installing the Controller Box Fan
301
When Installing the Fusing Rear Fan
302
Hvps: Tts Board
303
I-Controller Board
304
When Installing the New Controller Board
306
Disposal of HDD Units
307
NVRAM on the Controller
308
Machine Boot-Up
310
5 System Maintenance
311
System Maintenance Reference
313
SP Mode Button Summary
314
Switching between SP Mode and Copy Mode for Test Printing
315
Service Mode Lock/Unlock
316
Selecting Programs
317
Remarks
318
Firmware Update
320
L-Model (D037/D040)
321
Before You Begin
322
Updating Firmware
323
Error Messages
324
Recovery after Power Loss
325
Handling Firmware Update Errors
326
Installing Another Language
328
Reboot/System Setting Reset
331
Controller Self-Diagnostics
333
Sd Card Appli Move
334
Move Exec
335
Downloading Stamp Data
337
Nvram Data Upload/Download
338
Downloading an Sd Card to Nvram
339
Address Book Upload/Download
340
Upload
341
Using the Debug Log
342
Retrieving the Debug Log from the Hdd
346
Card Save Function
348
For D037/D040
351
Error Messages
353
Troubleshooting
357
Process Control Error Conditions
358
Troubleshooting Guide
359
Motor Speed Adjustment
360
Trapezoid Image Adjustment
362
Adjusting the Trapezoid Image
363
Jam Detection
366
Electrical Component Defects
367
Scanner Test Mode
368
D037/D038/D040/D041 Appendices
373
Appendix: Specifications
379
Copier
381
Printer
385
Scanner
387
Supported Paper Sizes
388
North America
388
Paper Feed
388
Europe/ Asia
390
Mainframe and Optional Trays
392
Paper Exit
392
Internal Finisher
394
Platen/Ardf Original Size Detection
396
Software Accessories
398
Printer Drivers
398
Scanner and Lan Fax Drivers
398
Utility Software
399
Optional Equipment
401
Ardf (D366: Standard for H-Models (D038/D041))
401
Paper Feed Unit (D425)
401
Paper Feed Unit (D331)
402
Internal Finisher & Punch Unit (D429)
403
1-Bin Tray Unit (D426)
404
Shift Tray (D428)
404
Side Tray (D427)
405
2 Appendix: Overview
407
Overview
407
Mechanical Component Layout
409
Paper Path
410
With Options
410
Without Options
411
Drive Layout
412
3 Appendix: Preventive Maintenance Tables
415
Ardf (D366)
417
One-Tray Paper Feed Unit (D425)
418
Two-Tray Paper Feed Unit (D331)
418
Bin Tray (D426)
418
Shift Tray (D427)
419
Ardf
419
Others Yield Parts
419
Appendix: Pm Tables
415
4 Appendix: Service Call Conditions
423
Sc Tables
423
Service Call Conditions
423
Summary
423
SC Code Classification
424
Sc1Xx: Scanning
426
Sc 2Xx: Exposure
430
Sc3Xx: Image Processing - 1
435
Sc4Xx: Image Processing - 2
440
Sc5Xx: Paper Feed and Fusing
443
Sc6Xx: Device Communication
456
Sc7Xx: Peripherals
464
Sc8Xx: Overall System
470
Sc9Xx: Miscellaneous
488
Appendix: Process Control Error Conditions
497
Process Control Error Conditions
497
Developer Initialization Result
497
Process Control Self-Check Result
498
Vsg Adjustment Result
500
Line Position Adjustment Result
501
Appendix: Troubleshooting Guide
503
6 Appendix: Troubleshooting Guide
505
Troubleshooting Guide
505
Image Quality
505
Countermeasure List for Color Registration Errors
507
Line Position Adjustment
507
Test
507
Image Problems at Regular Intervals
513
7 Appendix: Jam Detection
515
Jam Detection
515
Paper Jam Display
517
Paper Size Code
517
Jam Codes and Display Codes
518
Mainframe
518
ARDF (Original Jam)
521
Sensor Locations
523
8 Appendix: Electrical Component Defects
525
Electrical Component Defects
525
Sensors
527
Blown Fuse Conditions
532
Power Supply Unit
532
Appendix: Sp Mode Tables
533
System Service Mode
535
Service Mode Table
535
SP1-XXX (Feed)
535
SP2-XXX (Drum)
558
Access Control
730
Input Check Table
870
Output Check Table
880
Printer Service Mode
890
Paper Tray Unit Pb3030 D331
901
1 Replacement and Adjustment
905
Covers and Roller
905
Feed Roller
906
Drive Components
907
Lower Feed Clutch
907
Upper Feed Clutch
907
Paper Feed Motor
908
Relay Clutch
908
Lift Motors
909
Electrical Components
910
Vertical Transport Sensor
910
Paper End Sensor
911
Paper Size Sensors
911
Tray Main Board
912
2 Detailed Section Descriptions
913
Component Layout
913
Mechanical Component Layout
913
Electrical Component Description
914
Electrical Component Layout
914
Drive Layout
917
Paper Feed and Separation Mechanism
918
Paper Lift Mechanism
919
Paper End Detection
921
Paper Height Detection
922
Paper Size Detection
923
Side and End Fences
925
End Fence
925
Side Fences
925
Ardf Df3030 D366
929
Default Chapter
931
Symbols Used in this Manual
931
1 Replacement and Adjustment
933
Covers and Tray
933
Front Cover and Original Tray
933
Document Feed Components
934
Original Feed Unit
934
Pick-Up Roller
934
Feed Belt
935
Separation Roller
936
Electrical Components
937
Ardf Drive Board and Df Position Sensor
937
Original Set Sensor
938
Original Size Sensors and Skew Correction Sensor
938
Stamp Solenoid and Original Exit Sensor
939
Original Feed Drive
940
Feed Motor
940
Pick-Up Solenoid
940
Inverter Solenoid
941
Feed Clutch
942
Transport Motor
943
2 Detailed Descriptions
944
Component Layout
944
Mechanical Component Layout
944
Electrical Component Layout
945
Electrical Component Descriptions
946
Drive Layout
948
Basic Operation
949
Original Set and Size Detection
949
Mixed Original Size Mode
950
Pick-Up and Separation
952
Skew Correction
953
Original Transport and Exit
954
Conditions for Jam Detection
955
3 Service Tables
957
Dip Switches
957
Paper Feed Unit Pb3070 D425
969
Replacement and Adjustment
971
Feed Roller
971
Motors and Clutch
972
Paper Feed Motor
972
Paper Feed Clutch
974
Main Board
974
Sensors and Board
975
Paper End Sensor
975
Paper Size Sensors
975
Tray Main Board
976
Side Tray Type C2550 D427
987
Replacement and Adjustment
989
Side Tray Exit Sensor
989
Side Tray Motor
989
Side Tray Gate Solenoid
990
Side Tray Board
991
Internal Finisher Type C2550 D429
1001
Common Procedures
1005
Rear, Left Rear and Rear Inner Cover
1005
Front Cover
1006
Output Tray Lower Cover
1006
When Installing the Output Tray Lower Cover
1006
Output Tray Unit
1007
Replacement and Adjustment
1005
Motors
1009
Pick-Up Roller Contact Motor
1009
Stapler Unit Movement Motor
1009
Stapler Unit
1011
Sensors
1013
Main Unit
1013
Belt Roller Position Sensor
1013
Relay Sensor
1013
Stapler Safety Sensor
1014
Stapler Unit HP Sensor
1014
Inverter Unit
1015
Entrance Sensor
1015
Fan
1016
Front Fan
1016
Main Board
1017
Punch Unit
1018
Punch Slider Unit
1018
Fax Option Type C2550/C2530 D432/D433
1023
1 Installation Procedure
1027
Fax Option (D432) Installation
1027
Fax Option Installation Procedure
1028
Fax Option (D433) Installation
1032
Component Check
1032
Fax Option Installation Procedure
1032
Fax Unit Options
1036
Handset (B433)
1036
Memory Unit (G578) (D432 Only)
1036
D037/D041 with the Internal Finisher
1039
2 Replacement and Adjustment
1040
Fcu
1040
3 Troubleshooting
1041
Error Codes
1041
Ifax Troubleshooting
1062
Ip-Fax Troubleshooting
1065
Cannot Send by IP Address/Host Name
1065
Ip-Fax Transmission
1065
Cannot Send Via Voip Gateway
1066
Cannot Send by Alias Fax Number
1067
Cannot Receive Via IP Address/Host Name
1068
Ip-Fax Reception
1068
Cannot Receive by Voip Gateway
1069
Cannot Receive by Alias Fax Number
1070
4 Service Table
1072
Beforehand
1072
Sp1-XXX (Bit Switches)
1073
Sp2-XXX (Ram Data)
1074
Sp3-XXX (Tel Line Settings)
1074
Sp4-XXX (Rom Versions)
1075
Sp5-XXX (Initializing)
1075
Sp6-XXX (Reports)
1076
Sp7-XXX (Tests)
1078
Bit Switches
1079
System Switches
1079
I-Fax Switches
1092
Printer Switches
1098
Communication Switches
1105
G3 Switches
1113
Ip Fax Switches
1123
Ncu Parameters
1132
Dedicated Transmission Parameters
1147
Fax Parameters
1147
Parameters
1147
Programming Procedure
1147
E-Mail Parameters
1151
Service Ram Addresses
1155
5 Specifications
1165
General Specifications
1165
Fcu
1165
Capabilities of Programmable Items
1166
Ifax Specifications
1168
Ip-Fax Specifications
1170
Fax Unit Configuration
1171
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Ricoh D037 Specifications
General
Resolution
600 x 600 dpi
Duplex Printing
Yes
Warm-up Time
20 seconds
Model Name
D037
Category
Copier
Copy Speed
37 ppm
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