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Ricoh Aficio MP171 User Manual

Ricoh Aficio MP171
260 pages
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Model Gim-P1a
Machine Code:
M171
Field Service Manual
September, 2014

Table of Contents

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Ricoh Aficio MP171 Specifications

General IconGeneral
Resolution600 x 600 dpi
Maximum Paper SizeA3
Paper Capacity250 sheets
Max Paper Capacity1, 350 sheets
Printing TechnologyLaser
Power Source220 - 240V, 50/60Hz
Copy Speed17 ppm
Multiple CopyUp to 99
Zoom Range50% to 200%

Summary

Important Safety Notices

Prevention of Physical Injury

Guidelines to prevent physical harm during machine operation and maintenance.

Health Safety Conditions

Precautions related to toner, developer, and ozone gas exposure for user health.

Observance of Electrical Safety Standards

Rules for servicing the machine by trained personnel and handling NVRAM batteries.

Handling Toner

Handling Toner

Procedures for safely handling toner, including inhalation, skin contact, and spills.

Safety and Ecological Notes for Disposal

Guidelines for the safe disposal of toner bottles, used toner, and replaced parts.

Symbols, Abbreviations and Trademarks

Symbols, Abbreviations and Trademarks

Explains symbols, abbreviations used in the manual, and lists registered trademarks.

Trademarks

Lists trademarks of various software and companies mentioned in the manual.

1. Product Information

Product Overview

Provides a general overview of the machine's components and layout.

Component Layout

Illustrates the main components of the machine with numerical labels.

Paper Path

Diagrams showing the different paths paper takes through the machine.

Drive Layout

Illustrates the drive system components and their arrangement within the machine.

Machine Codes and Peripheral Configuration

Details machine codes, external options, and consumable part numbers.

Specifications

Lists general specifications, supported paper sizes, software, and optional equipment.

2. Installation

Installation Requirements

Specifies environmental conditions, illumination, ventilation, and altitude for machine installation.

Machine Space Requirements

Details the necessary clearance around the machine for proper operation and ventilation.

Machine Dimensions

Provides the physical width, depth, and height of the machine with and without options.

Power Requirements

Outlines electrical requirements, including voltage, frequency, and current consumption.

Main Machine Installation

Covers accessory checks, customer instructions, and basic installation steps.

Moving the Machine

Provides safety precautions and procedures for safely moving the machine.

Security Settings

Instructions for changing administrator passwords and configuring SSL/TLS for security.

Settings for @Remote Service

Steps for configuring the machine for the @Remote service, including check points and execution.

3. Preventive Maintenance

Preventive Maintenance Tables

Refers to appendices for detailed preventive maintenance schedules and items.

Image Quality Standards

Defines standards for image quality, including assured image area, magnification, and linearity.

Paper Transfer Quality Standards

Specifies standards for paper handling, including margin position, skew, and curling after fusing.

4. Replacement and Adjustment

General Cautions

Important safety notes regarding power switches, residual charge, and handling components.

Shutdown Method

Procedures for performing a normal and forced shutdown of the machine.

Forced Shutdown

Instructions for performing a forced shutdown, cautioning against its general use.

Exterior Covers

Step-by-step instructions for removing various exterior covers of the machine.

Front Cover

Detailed steps for detaching and removing the front cover of the machine.

Left Cover

Instructions for removing the left cover, noting the location of tabs.

Right Cover

Instructions for removing the right cover, noting the location of tabs.

Rear Cover, Rear Lower Cover

Steps for removing the rear and lower rear covers.

Upper Cover

Instructions for removing the upper cover, including screw and connector removal.

Operation Panel

Guidance on accessing or replacing the operation panel components.

LED Optics

Information on accessing and maintaining the LED head and unit.

LED Unit

Steps for replacing or cleaning the LED unit and its components.

How to Re-engage Disengaged Springs

Procedure to re-engage disengaged spring hooks for the LED unit holder.

PCDU

Instructions for removing and replacing the PCDU (Photo Conductor Drum Unit).

Toner Cartridge

Steps for removing and replacing the toner cartridge.

Image Transfer

Procedures related to the image transfer unit and roller.

Image Transfer Roller

Instructions for removing and replacing the image transfer roller.

Drive Unit

Covers components within the drive unit, such as motors and clutches.

Main Motor

Steps for accessing and replacing the main motor.

Toner Supply Clutch

Procedure for replacing the toner supply clutch.

Registration Clutch

Steps for replacing the registration clutch.

Paper Feed Clutch

Instructions for replacing the paper feed clutch.

Gear Unit

Procedures for accessing and working with the gear unit.

By-pass Feed Clutch

Steps for replacing the by-pass feed clutch.

Relay Clutch

Instructions for replacing the relay clutch.

By-pass Bottom Plate Clutch

Steps for replacing the by-pass bottom plate clutch.

Duplex Clutch

Procedures for replacing the duplex clutch.

Junction Gate Solenoid

Instructions for replacing the junction gate solenoid.

Fusing

General cautions and procedures related to the fusing unit.

Fusing Unit

Steps for removing and replacing the fusing unit.

Upper Fusing Unit, Lower Fusing Unit

Instructions for separating the fusing unit into upper and lower parts.

Fusing Pressure Roller, Cleaning Roller

Procedures for replacing the fusing pressure roller and cleaning roller.

Fusing Lamp, Hot Roller

Steps for replacing the fusing lamp and hot roller.

Thermostat

Instructions for accessing and replacing the thermostat.

Thermistor

Procedures for replacing the thermistor, including notes on reassembly.

Hot Roller Stripper

Steps for removing and replacing the hot roller stripper.

Paper Feed

General procedures related to the paper feed system.

Paper Feed Tray

Instructions for removing the paper feed tray.

Paper Feed Roller

Steps for detaching and replacing the paper feed roller.

Friction Pad

Instructions for removing the friction pad.

Paper End Sensor

Procedures for removing and replacing the paper end sensor.

By-pass Feed Unit

Steps for removing and replacing the by-pass feed unit.

By-pass Feed Roller

Instructions for removing and replacing the by-pass feed roller.

By-pass Friction Pad

Procedures for removing and replacing the by-pass friction pad.

By-pass Paper End Sensor

Steps for removing and replacing the by-pass paper end sensor.

By-pass Bottom Plate HP Sensor

Instructions for removing and replacing the by-pass bottom plate HP sensor.

Paper Size Detection Switch

Procedures for removing and replacing the paper size detection switch.

Paper Transport

General procedures for paper transport components.

Exit / Switchback Sensor

Steps for removing and replacing the exit/switchback sensor.

Duplex Entrance Sensor

Instructions for removing and replacing the duplex entrance sensor.

Exit / Switchback Roller, Duplex Exit Gear

Procedures for removing the exit/switchback roller and duplex exit gear.

Registration Roller (Driven)

Steps for removing and replacing the driven registration roller.

Registration Roller (Drive)

Procedures for removing and replacing the drive registration roller.

Registration Sensor

Instructions for removing and replacing the registration sensor.

Electrical Components

Overview of electrical components and their replacement procedures.

Controller Box

Steps for removing and replacing the controller box.

PSU

Procedures for removing and replacing the Power Supply Unit.

Controller Board

Instructions for replacing the controller board.

BCU

Steps for replacing the BCU (Base Control Unit) and EEPROM.

EEPROM on the BCU

Procedure for replacing the EEPROM chip on the BCU board.

Toner End Sensor

Instructions for accessing and replacing the toner end sensor.

HVPS

Procedures for replacing the High Voltage Power Supply unit.

HVPS with Bracket

Steps for replacing the HVPS unit along with its bracket.

Fusing Fan

Instructions for replacing the fusing fan.

PCDU Cooling Fan

Procedures for replacing the PCDU cooling fan.

PSU Cooling Fan

Steps for replacing the PSU cooling fan.

DC Switch

Instructions for replacing the DC switch.

Front Door Interlock Switch

Procedures for replacing the front door interlock switch.

Rear Door Interlock Switch

Steps for replacing the rear door interlock switch.

Temp Humid Sensor

Instructions for replacing the temperature and humidity sensor.

Rear Cover Switch

Procedures for replacing the rear cover switch.

5. System Maintenance

Service Program Mode

Overview of the Service Program Mode, including cautions and accessing SP mode.

SP Tables

Refers to appendices for detailed Service Program (SP) tables.

Enabling and Disabling Service Program Mode

Guidelines for service representatives on accessing and securing the SP mode.

Entering SP Mode

Instructions on how to access the Service Program (SP) mode, even when the control panel is locked.

Exiting SP Mode

Procedure for exiting the Service Program (SP) mode and making settings effective.

Types of SP Modes

Describes the different types of SP modes available: System SP and Printer SP.

Updating the Firmware

Comprehensive guide on updating the machine's firmware, including requirements and procedures.

Overview

General information about firmware updates, supported OS, and precautions.

Environmental Requirements

Lists the supported Windows operating systems for firmware updates.

Update Precautions

Important steps to ensure a successful firmware update, such as power options and connection checks.

Items Required for Updating the Firmware

Lists necessary items for firmware updates, including cables and software tools.

Update Procedure

Step-by-step instructions for performing the firmware update process.

Update Error (Recovery Mode)

Information on handling firmware update errors and using the recovery mode.

Debug Log

Procedures for obtaining and analyzing machine operational status logs.

Overview

Introduction to obtaining debug logs from the machine.

Log entries to obtain

Specifies the types of log entries that can be obtained for machine status.

Output format

Indicates that log entries are output in text format.

What you need

Lists the requirements for obtaining log entries from a PC.

To obtain log entries from PC

Details the necessary PC software and OS compatibility for log retrieval.

Install the dbgmon driver.

Instructions for installing the driver for the dbgmon utility.

Operational procedure (USB connection)

Steps for obtaining debug logs using a USB connection.

Operational procedure (TCP/IP connection)

Steps for obtaining debug logs using a TCP/IP connection.

6. Troubleshooting

Self-Diagnostic Mode

Explains the machine's self-diagnostic process upon power-on and SC code display.

Self-Diagnostic Mode at Power On

Describes the initial self-diagnostic test performed when the machine is powered on.

Service Call

Provides a summary of service call levels, definitions, and reset procedures for SC codes.

Summary

Categorizes service calls by level (A, B, C, D) and outlines their definitions and reset methods.

When a Level ā€œDā€ SC code occurs

Details the operator actions and machine behavior when a Level D SC code occurs.

SC200 (LED Optics)

Lists error codes related to LED optics, including causes and solutions.

SC300 (Image Processing – 1)

Details error codes for image processing issues, including causes and solutions.

SC400 (Image Processing – 2)

Lists error codes related to image processing, covering causes and solutions.

SC500 (Paper Feed and Fusing)

Explains error codes related to paper feed and fusing, with causes and solutions.

SC520-00 Main motor error

Details the main motor error, its causes, and suggested solutions.

SC530-00 Fusing fan error

Explains the fusing fan error, its causes, and recommended solutions.

SC541-00 Broken fusing (Center) thermistor wire

Describes errors related to the fusing thermistor wire and their remedies.

SC543-00 Fusing (Center) thermopile high-temperature detected (software)

Covers software-related high-temperature errors in the fusing unit.

SC544-00 Fusing (Center) thermopile high-temperature detected (hardware)

Addresses hardware issues causing high-temperature detection in the fusing unit.

SC547-01 Zero-crossing error (adhered relay contact)

Explains zero-crossing errors due to adhered relay contacts and their solutions.

SC553-01 Fusing (End) thermistor high-temperature detected (software)

Details software-related high-temperature errors for the end thermistor.

SC554-00 Fusing (End) thermistor high-temperature detected (software)

Covers software issues causing high-temperature detection in the end fusing thermistor.

SC600 (Device Communication)

Lists error codes related to device communication failures, including causes and solutions.

SC641-00 Communication error: Engine

Details engine communication errors and troubleshooting steps.

SC653-00 Incorrect remote service ID2

Explains errors related to incorrect remote service IDs and their causes.

SC669-** EEPROM communication error

Lists various EEPROM communication errors and their potential causes.

SC670-00 Engine start up error

Describes engine start-up errors and troubleshooting steps.

SC681-** Device ID is not identified (toner cartridge)

Explains errors when the toner cartridge device ID is not identified.

SC682-** Device ID is not identified (PCDU)

Details errors when the PCDU device ID is not identified.

SC688-00 PRREQ signal not asserted

Covers errors where the PRREQ signal is not asserted, including causes and solutions.

SC700 (Peripherals)

Lists error codes related to peripheral devices.

SC790-00 Maximum number of banks (paper tray units) exceeded error

Explains errors when the number of paper tray units exceeds the maximum limit.

SC800 (Controller)

Lists error codes related to the controller unit.

SC816-00 Energy save I/O subsystem error

Details energy save I/O subsystem errors and their causes.

SC818-00 Watchdog timer error

Explains watchdog timer errors and potential solutions.

SC833-00 Self-diagnostic error: Engine I/F ASIC

Covers self-diagnostic errors related to the engine I/F ASIC.

SC900 (Others)

Lists error codes that do not fit into other categories.

SC900-00 Electronic counter error

Explains errors related to the electronic total counter being out of range.

SC920-** Printer application error

Details printer application errors that stop machine operation.

SC990-00 Software performance error

Covers software performance errors and troubleshooting steps.

SC991-00 Software continuity error

Describes software continuity errors where operation can continue with recovery.

SC992-00 Undefined SC error

Explains undefined SC errors not covered by other codes.

SC995-** CPM setting error

Details errors related to CPM setting mismatches, often due to BCU or NVRAM issues.

SC997-00 Application function selection error

Covers errors related to application function selection or abnormal termination.

SC998-00 Application start error

Explains errors that occur when applications fail to start or render properly.

Jam Detection

Information on detecting and identifying paper jams within the machine.

Jam Displays

Describes the four-line display messages indicating paper jam locations.

Sensor Position Layout

Diagrams showing the location of various sensors used for jam detection.

Jam Codes and Position Codes

Explains jam codes (causes) and position codes (locations) for paper jams.

Main Machine

Lists jam codes and position codes specific to the main machine.

Optional Bank

Lists jam codes and position codes for optional paper banks.

Test Sheet Printing

Instructions for printing a test sheet to check and adjust print settings.

Image Position Adjustment

Guidance on adjusting image position, including blank margin width and print area.

Registration Adjustment

Procedures for adjusting registration, including print area checks and side-to-side registration.

Print Area

Checks that the image adjustment meets the product specification.

Adjustment Reference Values

Specifies reference values for leading edge, trailing edge, left, and right adjustments.

Adjustment Procedure

Steps for performing registration adjustments using test sheets and SP modes.

Problem at Regular Intervals

Identifies image problems that occur at regular intervals due to component circumference.

When Vertical Banding is Generated

Solutions for vertical banding issues, potentially improved by drum rotation function.

When Black Spots are Generated on Print Image

Methods to resolve black spots on print images, possibly using fusing roller cleaning.

Paper Feed (Skew)

Provides a flowchart to diagnose and correct paper skew issues.

Recycled or Thin Paper Is Severely Curled after Printing

Advice for handling paper curling issues with recycled or thin paper.

7. Energy Save

Energy Save

General information about energy saving features and modes to reduce power consumption.

Energy Saver Modes

Explains different energy saver modes and the impact of timer settings on energy savings.

Sleep Mode Setting

Details how to set the duration before the printer enters Sleep mode.

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