Ricoh Aficio MP171 - SC681-** Device ID is not identified (toner cartridge); SC682-** Device ID is not identified (PCDU)

SC No. Level Error Name/Error Condition/Major Cause/Solution
SC681-** D
Device ID is not identified (toner cartridge)
An error is notified during the ID identification after three retries.
681 - 1 Device ID error (Incorrect ID)
681 - 6 Channel error
681 - 11 Device ID error (No ID chip)
681 - 16 Communication Error
681 - 21 Communication timeout
681 - 26 The device has stopped its operation
681 - 31 The requested buffer is full
681 - 36 EEPROM SRAM OPEN: Verification error
• Turn the main power OFF and then ON.
• Replace the toner cartridge (ID chip)
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC682-** D
Device ID is not identified (PCDU)
An error is notified during the ID identification after three retries.
682 - 1 Device ID error (Incorrect ID)
682 - 6 Channel error
682 - 11 Device ID error (No ID chip)
682 - 16 Communication Error
682 - 21 Communication timeout
682 - 26 The device has stopped its operation
682 - 31 The requested buffer is full
682 - 36 EEPROM SRAM OPEN: Verification error
• Turn the main power OFF and then ON.
• Replace the PCDU (ID chip)
Service Call
137