Ricoh Aficio MP171 - SC400 (Image Processing - 2)

SC No. Level Error Name/Error Condition/Major Cause/Solution
SC364-00 D
TE sensor output count error
When the average value of the toner end sensor output count is 0 n times
consecutively (n: SP2-931-003)
• Connector contact failure/disconnected/broken
• Detector element (sensor) does not emit light
• Detecting surface inside the developing device is stained
• Turn the main power OFF and then ON.
SC400 (Image Processing – 2)
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC440-00 D
High voltage output error: Transfer unit
This SC is issued if the BCU detects a short in the power pack 10 times
consecutively.
Open circuit (+) / Short circuit (-)
• Turn the main power OFF and then ON.
• Replace the controller board.
• Check the connector connection.
6. Troubleshooting
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