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Ricoh D255-17 - Page 525

Ricoh D255-17
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Service Call 816-899
SM 6-87 D255/D256/M281/M282
Troubleshooting
No. Type Error Name/Error Condition/Major Cause/Solution
TPM defective. (The random number seed is generated by TPM)
1. Turn ON the main power.
2. Replace the controller board.
No. Type Error Name/Error Condition/Major Cause/Solution
SC899-00 D Software performance error (signal reception end)
Unknown software error occurred.
Occurs when an internal program behaves abnormally.
In the case of a hardware defect
Replace the hardware.
In the case of a software error
Turn the main power OFF/ON.
Try updating the firmware.

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