236
7
Appendices
Camera Troubleshooting
Power Supply
Problem Cause Solution Refer to
The camera does not turn 
on.
Battery is not loaded or is 
exhausted.
Load the battery correctly. When 
using the dedicated rechargeable 
battery or AAA nickel-metal 
hydride batteries, charge the 
batteries as required. When using 
AAA alkaline batteries or AAA 
oxyride batteries, replace them 
with new batteries. Use the AC 
adapter as required.
P.37
P.36
P.32
P.250
A (manganese dry cell or other) 
unacceptable battery is used.
Use the dedicated rechargeable 
battery or specified commercially-
available batteries. Never use 
any other batteries.
P.32
The AC adapter is not connected 
correctly.
Reconnect it properly. P.250
The camera is automatically 
turned off by auto power off.
Turn the camera back on. P.39
The battery is loaded in wrong 
direction.
Load correctly. P.37
The camera turns off 
during use.
The camera was left unattended 
and unused, so auto power off 
turned it off.
Turn the camera back on. P.39
Battery is exhausted. When using the dedicated 
rechargeable battery or AAA 
nickel-metal hydride batteries, 
charge the batteries as required. 
When using AAA alkaline 
batteries or AAA oxyride 
batteries, replace them with new 
batteries. Use the AC adapter as 
required.
P.36
P.32
P.250
A unacceptable battery is used. Use the dedicated rechargeable 
battery or specified commercially-
available batteries. Never use 
any other batteries.
P.32
The camera does not turn 
off.
Camera malfunction. Remove the battery and load it 
again. Reconnect the AC adapter 
cable properly, if using.
P.37
P.250
The battery has adequate 
remaining power, but:
• The battery symbol is 
displayed, indicating a 
low battery level.
• The camera turns off.
A unacceptable battery is used. Use the dedicated rechargeable 
battery or specified commercially-
available batteries. Never use 
any other batteries.
P.32