When Data Cannot Be Sent Due to a Problem with the Destination
Message Cause Solution
"Some invalid destination(s)
contained. Do you want to
select only valid
destination(s)?"
The specified group contains
either an e-mail destination
and/or folder destination
that is not supported by the
specified transmission
method.
In the message that appears at each
transmission, press [Select].
"SMTP authentication email
address and administrator
email address mismatch."
The SMTP authentication e-
mail address and the
administrator's e-mail
address do not match.
For details about how to set SMTP
authentication, see "File Transfer",
Connecting the Machine/ System
Settings.
When the Machine Cannot Be Operated Due to a Problem with the User
Certificate
Message Cause Solution
"The destination cannot be
selected because its
encryption certificate is not
currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.
"The group destination
cannot be selected because
it contains a destination with
a encryption certificate that
is not currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.
"Transmission cannot be
performed because the
encryption certificate is not
currently valid."
The user certificate
(destination certificate) has
expired.
A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.
10. Troubleshooting
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