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Pro 8310
Ricoh Pro 8310 User Manual
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3.
Print the image. Is the problem resolved?
Yes
Finished!
No
Repeat Steps 1 to 3. If the problem persists even though you have increased the value to
100
A, contact your service representative.
3. Troubleshooting Image Quality Problems
36
37
39
Table of Contents
Default Chapter
1
Operating Instructions
1
Table of Contents
3
Introduction
8
How to Read this Manual
9
Symbols
9
Disclaimer
9
Notes
9
1 Before You Begin
11
About this Manual
11
Guide to Components
12
About the Display for Options
13
Before You Change a Setting
14
About Printing Surfaces
15
2 Troubleshooting Service Call Problems (SC Codes)
17
What Are SC Codes
17
If an SC Code Appears
17
SC Code List
18
3 Troubleshooting Image Quality Problems
19
Toner Spotting/Staining
19
Paper Is Spotted with Toner
19
Black Spots
20
Streaks (1)
21
Streaks (2)
23
Streaks (3)
24
Streaks (4)
24
Two 13-MM Long Vertical Streaks
25
Two 14-MM Wide Streaks
27
Stained Paper Edges
29
Stained Background
29
Ghosting
30
Scratched Images and Stained Paper Edges
31
Toner Scatter
33
Toner Scatter (1)
33
Toner Scatter (2)
34
Toner Scatter (3)
36
Color Loss
39
White Spots
39
Blister-Like White Spots
40
Mottling
41
Density Problems
44
Uneven Image Density
44
Uneven Density from Top to Bottom
47
Fainter Leading Edge
48
Fainter Trailing Edge
50
Uneven Density Within 90 MM (3.5 In.) of the Trailing Edge
51
Periodic Density Fluctuation
53
Entire Image Faint
54
Color Is too Dense
55
Broken Thin Lines
56
Blurred Images
57
Dropouts (Character Voids)
58
Afterimages
60
White Streaks
61
Shock Jitter: When the Paper Is Inserted
62
Gloss Problems
65
Vertical Glossy Lines
65
Insufficient Gloss
66
Fusing Problems
67
Insufficient Toner Fusing
67
Improving Image Quality When Using Different Types of Paper
68
4 Troubleshooting Paper Delivery Problems
71
Frequent Paper Misfeeds
71
Wrapped Around the Upper Fixing Side Separation Plate
72
Messages Reporting Paper Misfeeds
75
If (J049) Appears
75
If (J050) Appears
77
If (J080) Appears
79
If (J082) Appears
80
If (J099/J424/J425/J439/J440) Appears
82
If (J430/J431/J445/J446/J460/J461) Appears
83
If (J085/J086/J087) Appears When Using Coated Paper
84
Paper Skew
85
Wrong Detection of Skew
86
Double Feeding
87
Wrong Detection of Double Feeding
90
Paper Misfeeding
91
Paper Feed Problems Affecting Image Quality
95
The Image Is Positioned Incorrectly
95
Image Scaling Error on the Side 1 of Paper
96
Image Scaling Error on the Side 2 of Paper
97
Paper Edges Are Soiled (1)
98
Paper Edges Are Soiled (2)
98
Paper Edges Are Soiled (3)
100
Scratches, Streaks, or Vertical Creases Appear on the Image
101
Decurling Results in Scratches, Streaks, or Creases
102
The Leading/Trailing Edge Margin Is Long
104
Curling
105
Ear-Fold
106
Cleaning the Paper Feed Path
108
Cleaning Paper Trays 1-3
109
Cleaning the Paper Feed Path for Paper Trays 1-3
110
Cleaning the Paper Feed Path in the Drawer
112
Cleaning the Paper Feed Path in the Wide LCT
124
Cleaning the Paper Feed Path in the LCT
126
Cleaning the Paper Feed Path in the Multi Bypass Tray
127
Cleaning the Paper Feed Rollers and Paper Feed Belt in the Interposer
127
Cleaning the Rollers and Guide Boards in the Finisher
130
5 Post-Processing Option Troubleshooting
137
Finisher Sr5090/Booklet Finisher SR5100
137
Delivered Sheets Are Not Stacked Properly
137
Large Delivered Sheets Are Not Stacked Properly
138
Trailing Edge of Stapled Sheets Close to the Paper Exit
140
Sheets Cannot be Stapled Properly
141
Finisher Sr5110/Booklet Finisher SR5120
143
Delivered Sheets Are Not Stacked Properly
143
Large Delivered Sheets Are Not Stacked Properly
144
Trailing Edge of Stapled Sheets Close to the Paper Exit
146
Sheets Cannot be Stapled Properly
148
The Edge Is Rolled
148
Carbonless Sheets Are Not Stacked in an Aligned Manner
150
Stitching Missing, Incorrect Stitching Position, Ear-Fold, or Misaligned Occurs
153
Paper Is Stained
153
Paper Jam Occurs on Thin Coated Paper of Paper Weight 2 or Less
154
Scratches on the Edge of the Stapled Paper Occur
155
Paper Jam Occurs While Saddle Stitching
155
Multi-Folding Unit
157
Inaccurate Folding (Folding Deviation)
157
Folding Deviation
158
Folds Soiled by Multi-Sheet Folding
163
Edges of Letter Fold Bent
164
Z-Folding Is Not Performed Properly
166
Folded Sheets Are Not Stacked Properly
167
High Capacity Stacker
169
Delivered Sheets Are Severely Curled
169
The Machine Wrongly Detects that the Tray Is Full
171
The Paper Press Leaves an Impression on the Paper
172
Paper Pressed down Insufficiently
173
Paper of Paper Weight 1 Does Not Align Correctly
173
Interposer
175
Paper Jam Due to Paper Misfeeding or Double Feeding Occurs
175
Vertical Lines and Scratches Occur at Random Positions
177
6 Improving Throughput
179
Reducing the Waiting Time Prior to Printing
179
Higher
180
Reducing the Waiting Time When Different Types of Paper Are Used
182
Reducing the Time the Machine Takes to Return from Standby Mode
184
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Ricoh Pro 8310 Specifications
General
Brand
Ricoh
Model
Pro 8310
Category
All in One Printer
Language
English
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