Problem Cause Solution
Tiny black spots appear on
the prints.
The toner reuse mode has
been selected. This mode
reduces toner usage but also
reduces print quality.
Cancel toner reuse mode. You can also
reduce the black spots by selecting the
Fusing Roller enhanced cleaning mode.
For details, contact your service
representative.
Printing at reduced size
results in loss of print quality
(lower resolution).
The printer prints without
using its installed fonts.
To print using the fonts that are installed
in the printer, you must configure certain
settings in the printing preferences
properties dialog box. In the [Fonts]
menu in the printing preferences
properties dialog box, select [Use
Substitution Table] in [TrueType Fonts:].
If you want to select [Use Substitution
Table], you must specify in advance the
printer setting in order to substitute the
printer fonts for the TrueType fonts used
in the print job. In the printing
preferences properties dialog box, click
the [Device Settings] tab, click
[Settings...] in [Accessories], and then
click [Edit Substitution Table...] in the
[Advanced Options] menu. (If the printer
fonts are already selected for the print
job, you do not need to configure this
setting.) For details, see the printer driver
Help.
Page layout is not as
expected.
Print areas differ depending
on machine used. Information
that fits on a single page on
one machine may not fit on a
single page of another
machine.
In the [Image] menu in the printing
preferences properties dialog box, set
[Printable area:] to [Maximum]. See the
printer driver Help.
Photo images are coarse. Some applications print at
lower resolution.
In the [Image] menu in the printing
preferences properties dialog box, set
[Resolution:] to a higher value. For
details about the resolution, see "Basic
Configuration", Printer Reference .
2. Troubleshooting When Using the Printer Function
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