Do you have a question about the Rimage Prism and is the answer not in the manual?
Contact details for Rimage Corporation's support in North America, Asia, Pacific, and Latin America regions.
Contact details for Rimage Corporation's European headquarters in Dietzenbach, Germany.
Information on accessing Rimage's technical support website for the European region.
Guidance on accessing Rimage's support and services online for product information.
Specifies the Windows operating systems compatible with the Prism printer.
Details the type of discs required for thermal printing with the Prism printer.
Lists the required ribbons for the Prism printer and their specifications.
Provides guidelines for label resolution, size, and printable area for disc printing.
Identifies and describes the components visible on the front of the Prism printer.
Details the indicator lights and operator button on the printer's control panel.
Explains the function of the operator button for opening and closing the printer tray.
Describes the meaning and conditions of the printer's indicator lights.
Identifies the connection ports and power switch on the rear of the printer.
Procedures for setting up the Prism printer as a standalone unit.
Instructions for connecting the printer to a computer via parallel or USB cables.
Steps to install the CD Designer software for disc creation.
Guide to installing or updating the necessary printer driver for operation.
Detailed steps for installing the Prism printer driver using the Add Printer Wizard.
Instructions for configuring driver options like ribbon type, print quality, and advanced settings.
Steps to test and confirm the correct USB port for printer communication.
Steps to access the printer's properties dialog for setting preferences.
Configure ribbon type, media type, and master print strobe settings for optimal results.
Procedures for setting up the printer to print in monocolor or color.
Specific settings for printing using a monocolor ribbon.
Specific settings for printing using a multicolor ribbon.
Procedures for keeping the Prism printer in optimal operating condition.
Instructions for wiping down the exterior of the printer with a lint-free cloth.
Detailed steps for cleaning the printer's print head using a cleaning kit.
Alternative procedure for cleaning the print head when a cleaning pad is unavailable.
Instructions for replacing the print ribbon in the Prism printer.
Steps to access the ribbon compartment for replacement or maintenance.
Procedure for correctly loading the new print ribbon onto the supply roller.
Instructions for installing the take-up roller and loading the ribbon leader.
Guidance on rolling the ribbon leader onto the take-up roller correctly.
Steps for installing the new cardboard core onto the take-up roller.
Final steps to secure the take-up roller into place in the printer.
FCC compliance statement for the Prism Plus printer in the USA.
Canadian Department of Communications (DOC) statement for radio noise.
European directives compliance (EMC, Low-Voltage) for the Prism Plus printer.