Operator Manual Rev 1.21
Page 18 003X-607-121
6.3. Diagnostic Errors
• Check: Service personnel can check this item on site.
• Return for Service: The instrument must be returned to the
manufacturer for factory service.
Error Description Resolution
(E0001) The power supply voltage is too
low.
Check supply
(E0002) The power supply voltage is too
high.
Check scale /
cables
(E0010) The temperature is outside of
allowable limits.
Check location
(E0020) Scale build is incorrect. The
number of graduations has been
set too low or too high.
Fix up scale build
(E0100) The digital setup information has
been lost.
Re-enter setup
(E0200) The calibration information has
been lost.
Re-calibrate
(E0300) All setup information has been
lost
Enter setup and
calibrate
(E0400) The factory information has been
lost.
Return for Service
(E0800) The EEPROM memory storage
chip has failed
Return for Service
(E2000) ADC Out of Range Error. This
may be caused from a broken
load cell cable.
Check
BUILD:CABLE
setting. Check load
cell cable, wiring,
etc.
(E4000) The battery backed RAM data
has lost data.
Re-enter setup
(E8000) The FLASH program memory is
incorrect
Return for Service
The E type error messages are additive. For example if instrument is
running off batteries and the temperature drops, the battery voltage may
be too low. The resulting error messages will be E0011 (0001 + 0010).
The numbers add in hexadecimal as follows:
1 - 2 - 3 - 4 - 5 - 6 - 7 - 8 - 9 - A - B - C - D - E - F
(For example, 2 + 4 = 6, or 4 + 8 = C
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