Chapter 5 Appendix
85
Chapter 5 Appendix
85
OperationProblems
Check your system setup as given below if you encounter the following operation problems. Contact your service
representative for help if you cannot solve the problem.
NoPrintout
Problem Cause/Condition Action
Your RISO printer is not
receiving data from your
computer even after the
print job nishes in the
application software.
Your computer is not securely
connected to your RISO printer.
Connect the printer cable (or network cable)
to both your computer and your RISO printer
securely.
The [RISO...] Printer Driver is not
selected.
Select it and reprint.
[Printing] is displayed as the printer
status when you open the [RISO...]
printer monitor window.
Wait until the printer status display changes
in the [RISO...] printer monitor window.
Your RISO printer cannot
nish processing the
current document data.
The printer cable (or network
cable) was removed just after a
print job started in the application
software. ([Printing] is displayed
when you open the [RISO...]
printer monitor window in this
case.)
Reconnect the cable and cancel the current
job in the [RISO...] printer monitor window.
Then turn off the main power switch of your
RISO printer. After approximately 10 seconds,
turn it on again.
[Pause] is displayed as the printer
status when you open the [RISO...]
printer monitor window.
Click [Restart] in the [Document] menu in the
[RISO...] printer monitor window.
The printer settings (paper size,
print orientation, etc.) in the
application software and in the
Printer Driver do not match.
Change the printer settings in the application
software to make them identical with those
in the Printer Driver or vice versa, and repeat
the print job from the application software.
The print job has been canceled
before completion in the
application software on your
computer.
Turn off the main power switch of your RISO
printer. After approximately 10 seconds, turn
it on again.
Your RISO printer won’t
start making master when
the documentation data
is transmitted from your
computer or your RISO
printer won’t start printing
after making master.
If you set the [Auto-process] to
a setting other than “ON”, the
process stops in operation in order
to wait for instructions.
Press Start key on your RISO printer. The
next process starts.