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Rittal Blue e+ - Troubleshooting System Messages

Rittal Blue e+
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7 Operation
EN
36 Rittal roof-mounted Blue e+ cooling unit/VX25 Blue e+ integration solution
7.6 List of system messages
The applicable error messages are displayed with the
corresponding symbol in the Errors list (see section 7.5
"System messages"). Extended information for resolving
individual faults may be found in this section.
Contact details for the Rittal Service team can be found
in section 14 "Customer service addresses".
System message Alarm relay output
(factory setting)
Troubleshooting measures/solutions
Door open Please close the enclosure door and check the door contact switch.
The error message will terminate automatically approximately 30 sec-
onds after it has been resolved.
Int.temp too high The measured interior temperature exceeds the set alarm limit for your
cooling unit.
Please check any maintenance and error messages, and check the rat-
ing of your cooling unit. For any further questions, please contact Rittal
Service directly.
Change filter The filter mat in your cooling unit is dirty. Please replace or clean the filter
mat and confirm this by pressing reset in the list of system messages on
the cooling unit display.
Clean condenser The condenser in your cooling unit is dirty. Please remove the top louvred
grille and clean the heat exchanger, e.g. using compressed air.
The error message will terminate automatically approximately 30 sec-
onds after it has been resolved.
Ext. air circuit 1 The air inlet or outlet in the external circuit is blocked. Please remove the
blockage and ensure that minimum distances from the air inlet or outlet
are observed.
Int. air circuit The air inlet or outlet in the internal circuit is blocked. Please remove the
blockage and ensure that minimum distances from the air inlet or outlet
to components inside the enclosure are observed.
Exp. valve defect A malfunction has been detected in the electronic expansion valve.
Please contact your Rittal Service.
Ext.temp too high Your cooling unit is being operated outside of the admissible ambient
temperature. Please ensure that the ambient temperature does not ex-
ceed the admissible range (-20 °C…+60 °C).
Low refrigerant 2 Your cooling unit is reporting a lack of cooling in the active refrigerant cy-
cle. Please contact the Rittal Service team immediately. The system mes-
sage will need to be acknowledged manually once the cause has been
rectified.
Condensate alert 1 Please check whether the condensate water drain of your cooling unit is
blocked, and remove the blockage. If you are unable to resolve the fault,
please contact your Rittal Service team.
Int. fan alarm 1 1 The fan in the internal circuit of your cooling unit is blocked. Please check
if you can see a blockage and remove it. If no blockage is visible, please
replace the fan in the internal circuit. The required spare part may be or-
dered directly from Rittal using the Blue e+ app. Please use the contact
form "Generate service order".
Tab. 25: Error messages

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