ROBOTIQ HAND-E - Page 102

8. Troubleshooting
8.1. Using the Robotiq User Interface (RUI)
Use the Robotiq User Interface to check that your gripper functions properly:
1. Install the Robotiq User Interface on a computer.
2. Connect your gripper to a computer USBport.
3. Send instructions to your gripper via the Robotiq User Interface. If this fails, check that all cables are connected to your grip-
per and to your computer.
4. Contact support@robotiq.com.
Info
For details on the Robotiq User Interface, see its Instruction Manual, available on robotiq.com/support.
8.2. Troubleshooting OMRONTM Models
8.2.1. From TMFlow
1. Update your TMFlow operating system to the latest version.
2. Update your Hand-E TMComponent to the latest version.
3. Use the Robotiq User Interface to check that your Hand-E communicates properly.
4. Contact support@robotiq.com.
Robotiq Hand-E Gripper Instruction Manual