ROBOTIQ AX10 - User Manual

Questions and Answers

R
Rachael OrtizAug 13, 2025
What to do if ROBOTIQ AX10 robot comes to a protective stop after palletizing a few layers?
- M
  millerwillieAug 13, 2025
  If your ROBOTIQ Robotics robot comes to a protective stop after palletizing a few layers, it may be caused by a collision between the gripped box and a box already on the pallet. This can happen due to a minor palletizing error carried over from previous layers. To resolve this, increase the box height value to compensate for box size discrepancies. A good practice to determine box height is to measure the height of a full pallet (boxes only) and divide it by the number of layers on the pallet.
J
Jonathan MooreAug 19, 2025
Why ROBOTIQ AX10 Robotics robot drops boxes from great heights?
- S
  Stephen AustinAug 19, 2025
  If your ROBOTIQ Robotics robot is dropping boxes from great heights, there are a few potential causes. It could be due to a minor palletizing error carried over from previous layers, so try decreasing the box height value. Another reason could be an incorrect TCP, so confirm the TCP is located above the box at the picking position. Finally, the pallet height value might be too low, so increase the pallet height value.
T
Tanner WalkerAug 25, 2025
What to do if protective stop triggered by ROBOTIQ AX10 Robotics robot placing a box on first layer?
- M
  michaeldavisAug 26, 2025
  If a protective stop is triggered when your ROBOTIQ Robotics robot places a box on the first layer, it could be because the box height value is too high, so verify the box height value. Alternatively, the pallet height value might be too high, so verify the pallet height value. Finally, the TCP might be incorrect, so confirm that the TCP has been set correctly.
C
caroline54Aug 31, 2025
How to fix inconsistent box positioning with ROBOTIQ AX10 Robotics?
- S
  Sarah MirandaAug 31, 2025
  If you are experiencing inconsistent box positioning with your ROBOTIQ Robotics system, it may be due to an unstable picking position. To resolve this, ensure that the stop on the conveyor consistently positions the boxes correctly.
A
andrewskevinNov 6, 2025
What to do if ROBOTIQ AX10 robot collides with palletized box?
- R
  Raymond NealNov 6, 2025
  If your ROBOTIQ Robotics robot collides with a palletized box, it could be due to several reasons. A collision might occur between the gripped box and another box on the pallet because of a minor palletizing error. To fix this, increase the box height value to compensate for box size discrepancies. To properly determine box height, measure the height of a full pallet (boxes only) and divide it by the number of layers. Another cause might be that one or several faces of the box are rounded, in which case you should increase the box width and/or box length value. Also, the pallet viewer might not display the actual pallet state, so inspect the Pallet viewer at program start and confirm the virtual layout matches the actual layout. Finally, the pallet height value might be too high, so try de...

Summary

General Presentation

Palletizing Solution Components

Overview of the system's hardware components, including base, column, linear axis, sensors, and lights.

Safety

Disclaimer and General Safety

Provides disclaimers, risk assessment overview, and general safety precautions for operating the solution.

Risk Assessment and Hazards

Details specific risks like load ejection, pinching, collisions, and unauthorized modifications.

Operational Safety and Use

Covers intended use, misuse, cyber risk, residual risks, and emergency stop procedures.

Installation

Package Contents and Preparation

Details the scope of delivery, required tools, and environmental conditions for installation.

Physical Assembly and Mounting

Covers unboxing, moving, positioning, base and column assembly, and mechanical connections.

Electrical Connections and Cabling

Guides through robot installation, cable management, controller connections, and safety signals.

Gripper and Sensor Installation

Details the installation of vacuum grippers, generation units, sensors, and cable routing for the gripper.

Anchoring, Finalization, and System Configuration

Covers anchoring, final power-on, robot configurations, URCap installation, and gripper setup.

Other Grippers and URCap Package

Discusses using alternative grippers and the installation of the URCap software package.

Robot Configurations

Outlines necessary robot limit and joint limit configurations for proper operation.

Operation

System Start-Up and Testing

Steps for initiating the system, configuring TCP, and testing sensors and the linear axis.

Palletizing Workflow and Safety Resumption

Explains the logical operation sequence, operator actions, and system responses during palletizing.

Status Light Indicators

Details the meaning of different status light colors and activities for system monitoring.

URCap Software

License Agreement

Presents the End-User License Agreement for the URCap software.

Copilot Setup and Configuration

Guides on setting up and configuring the Copilot software for palletizing.

Palletizer Node Configuration

Describes the use of the Command Window, Palletizer Node, and its settings for defining palletizing tasks.

Program Tree and Scripting

Covers standard and multi-pick palletizer nodes, thread nodes, and programming logic.

Palletizing Script Functions

Lists and describes available functions for controlling the linear axis and palletizing process.

Safety Devices

Controller Overview and Nomenclature

Introduces the linear axis controller, its configuration diagram, and terminal bank layout.

Safety Device Connections

Details connections for OSSD contacts, 24V safety devices, emergency stop, and safeguard reset buttons.

Specifications

Technical Dimensions

Provides detailed physical dimensions of the linear axis base with controller.

Mechanical Specifications

Lists key mechanical parameters like weight, payload, box/pallet dimensions, and throughput.

Electrical Specifications

Outlines electrical parameters such as supply voltage, power consumption, and peak current for the controller.

Periodic Inspection and Maintenance

Power Off and Lock Out Procedure

Explains the critical steps for safely powering down and locking out the system before maintenance.

Component Maintenance and Lubrication

Covers linear axis lubrication, backlash verification, and maintenance of the PowerPick10 Gripper.

Fastener Specifications and Cleaning

Details torque values for fasteners and guidelines for cleaning system components.

Storage Guidelines

Provides recommendations for storing the palletizing solution.

Spare Parts, Kits and Accessories

Spare Parts for PowerPick10 Gripper

Lists spare parts and accessories specifically for the PowerPick10 Vacuum Gripper.

Troubleshooting

Troubleshooting Palletizing Solution

Addresses common problems like protective stops, dropped boxes, collisions, and incorrect positioning.

Troubleshooting PowerPick10 Gripper

Provides solutions for issues related to vacuum level or loss of vacuum with the PowerPick10 Gripper.

Warranty

Warranty Terms and Conditions

Outlines the warranty period, conditions for coverage, and causes for nullification.

Harmonized Standards

EC Declaration of Incorporation

Contains the EC Declaration of Incorporation for the Robotiq Palletizing Solution and PowerPick10 Gripper.

Product Identification Plate

Describes the information found on the product's identification plate.

Appendix

Palletizing Cell Layout Recommendations

Provides recommended cell layouts, zones, and distances for optimal operation.

Pneumatic Diagram

Illustrates the pneumatic connections and maximum pressure limits for the system.

Contact

Robotiq Contact Information

Lists contact details for Robotiq's phone, sales, technical support, and head office.

ROBOTIQ AX10 Specifications

General

Brand	ROBOTIQ
Model	AX10
Category	Robotics
Language	English

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