AX10 Palletizing Solution
11. Warranty
Robotiq covers the Robotiq Palletizing Solution and all its components against defects in material and workmanship for a period
of one year from the date of reception when utilized as intended. Robotiq also warrants that this equipment will meet applicable
specifications under normal use.
WARNING
The warranty applies under the following conditions:
l
Usage is made in accordance with the operating and storage conditions specified in the
Environmental and Operating Conditions section.
l
The product and all its components have been properly installed as specified in the Installation
section and following subsections.
l
Maintenance is performed in accordance with the conditions specified in the Maintenance
section.
l
Usage complies with the recommended payload, force, acceleration and speed values specified
in the Mechanical Specifications section.
The warranty will come to an end when one of the following conditions is reached, whichever
comes first:
l
1 year
l
2 000 000 cycles (boxes or objects manipulated, PowerPick10 only)
During the warranty period, Robotiq will repair or replace any defective component of the Palletizing Solution, as well as verify and
adjust the component free of charge if the equipment should need to be repaired or if the original adjustment is erroneous. If the
component is sent back for verification during the warranty period and found to meet all published specifications and to work as
intended, Robotiq will charge standard verification fees.
The component is considered defective when at least one of the following conditions occurs:
l
The component feedback necessary for the proper functioning of the robot program is not accessible.
l
The component cannot be controlled from the robot teach pendant.
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