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License and Warranty
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62
Warranty
Accu‑Chek Guide Meter 30‑day
Money‑back Guarantee for Qualifying
Consumers
Roche oers qualifying consumers that
purchase an Accu-Chek Guide meter, a
30-day money back guarantee. If you are not
fully satisfied with your Accu-Chek Guide
meter, contact the Accu-Chek Customer Care
Service Center toll-free at 1-800-858-8072
to determine whether you qualify to receive a
full refund within 30 days of purchase. If you
are covered under Medicare, Medicaid, other
federal/state programs, or private insurance
you are NOT eligible for this money-back
oer. Consumers aected by this exclusion
may instead request a dierent Accu-Chek
meter/system. The refund will be limited to
the amount paid by you net of any rebates.
You must have a copy of the dated itemized
purchase receipt and the original packaging
to obtain this refund.
Accu‑Chek Guide Meter Limited 3‑Year
Warranty
Roche warrants to the original purchaser of
the meter that your Accu-Chek Guide meter
will be free from defects in materials and
workmanship for three years from the date
of purchase. If, during this 3-year period, the
meter does not work properly because of a
defect in materials or workmanship, Roche
will replace it with a new Accu-Chek Guide
meter or equivalent product free of charge.
The warranty on the replacement meter will
expire on the date of the original warranty
expiration or 90 days after the shipment of a
replacement system, whichever period is
longer. The purchaser’s exclusive remedy
with respect to the Accu-Chek Guide meter
shall be replacement.
This warranty does not apply to the
performance of an Accu-Chek Guide meter
that has been damaged by accident or has
been altered, misused, tampered with, or
abused in any way. Roche will handle meters
that show damage or abuse according to its
Non-Warranty Service Policy described in the
following section.
THE ABOVE WARRANTY IS EXCLUSIVE OF ALL
OTHER WARRANTIES, AND ROCHE MAKES
NO OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION,
THE IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT SHALL
ROCHE BE LIABLE TO THE PURCHASER OR
ANY OTHER PERSON FOR ANY INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES ARISING FROM OR IN
ANY WAY CONNECTED WITH THE PURCHASE
OR OPERATION OF THE METER OR ITS
PARTS. NO WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, IF ANY IS IMPLIED
FROM THE SALE OF THE METER, SHALL
EXTEND FOR A LONGER DURATION THAN
THREE YEARS FROM THE DATE OF
PURCHASE.
Some states do not allow limitations on how
long an implied warranty will last or the
exclusion of incidental or consequential
damages, so the above limitation and
exclusion may not apply to you. This
warranty gives you specific legal rights,
which vary from state to state.
Non‑Warranty Service Policy
Roche Non-Warranty Service Policy applies
to meters where the above warranty has not
become eective, has become inapplicable,
or has expired. Roche will replace, at its
option, meters returned to it for a service
charge (not to exceed $35).
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