Publication 2711P-UM001D-EN-P - September 2005
Troubleshooting 8-3
• Check the messages at startup for errors. Record any error
message and refer to the Startup Error Message table.
• Check the voltages and temperatures (700-1500 only).
From Configuration Mode, open Terminal Settings>System
Information>Terminal Information.
– Battery Voltage for 700-1500 terminals should be at least 2.75
V dc. Replace the battery if less than 2.75 V dc.
– Display Temperatures should be less than 55
°
C. The CPU
temperature should be less than 95
°
C.
If the temperatures are higher, check for obstructed airflow
through the chassis and attempt to moderate the ambient
temperatures within the enclosure and surroundings.
• Check the System Event Log for errors or unexpected
reboots. From Configuration Mode, open Terminal
Settings>System Event Log.
• Use Extended Diagnostics on 700-1500 terminals only to
perform more extensive hardware testing at startup. From
Configuration Mode, open Terminal Settings>Startup
Tests>Select Tests.
Select one or more of the tests you want to run. Enable
extended diagnostics and set the iteration or repeat count.
Restart the terminal. The Serial Port test requires a loopback
connector with these connections.
Extended Diagnostics are performed at every startup until
disabled. A failure will momentarily halt startup and display an
error message.
1
2
3
4
5
6
7
8
9
N/C
RX
TX
DTR
N/C
DSR
RTS
CTS
N/C
DB9 Connector (female)
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