Publication 2711P-UM001D-EN-P - September 2005
8-14 Troubleshooting
• This dialog appears if the internal compact flash in the
PanelView Plus logic module is corrupt. This is a fatal error.
After pressing OK, you will be asked to power off the terminal
and insert a valid 2711P-RWx internal compact flash card.
Startup Problems
If the terminal is configured to enter Configuration Mode at startup
and does not, then reload the firmware. See Chapter 7.
If the application does not start, there may be a problem with the .mer
RSView Machine Edition file. Check for a startup screen and
compatible version.
Enter Configuration Mode
To access configuration mode, your RSView .mer application must
contain a screen with a Goto Configure Mode button. When the
terminal is running the application, you can press this button to access
configuration mode.
Restart in Safe Mode
The Safe Mode restart option is targeted for VersaView CE terminals
which may have additional software application programs loaded.
When you restart the PanelView Plus terminal in Safe Mode:
1. The default operating system registry is loaded.
2. The operating system boots but RSView Machine Edition is not
started.
3. The operating system displays the ’ME may be corrupt’
diagnostic screen.
Disregard this message. RSView Machine Edition is not corrupt;
it has not been loaded on this boot cycle.
4. The next time you reset or power up the terminal, the system
will start normally and run RSView Machine Edition.
TIP
Safe Mode indicates that the terminal passes all
startup self tests and can successfully launch the
operating system. Safe Mode is not a diagnostic
function for the RSView Machine Edition application.
700-1500 only
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