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Troubleshooting
If an unexpected problem occurs while using the UA-30, please read this
chapter first. It provides numerous hints that will help you solve problems.
Troubleshooting
If you are using Windows for the first time, or do not understand the
explanation of a procedure, refer to the owner’s manuals for your computer
or for Windows.
If the UA-30 does not operate as you expect, check the following points.
Problems when installing the USB
driver
■ “Add New Hardware Wizard” does not start up
automatically
■ “Add New Hardware Wizard” terminates before
completion
• When the USB connector is connected or disconnected, approximately 15
seconds may be required for the UA-30 to be recognized.
• Is the USB cable connected correctly?
Make sure that the UA-30 and computer are connected correctly by the USB cable.
• Can USB be used on your computer?
Refer to the owner’s manual for your computer, and make sure that it is able
to use USB.
• Does your computer or USB hub have sufficient power supply capacity?
The UA-30 cannot be connected if insufficient power is supplied to it. Check
whether one of the following cases apply.
If you are using the UA-30 with a notebook computer that is running on its
battery, operation may be unreliable with some models of computer. If this is
the case, connect the AC adaptor to your notebook computer.
The power conservation mode of your computer may limit the power that is
supplied to USB. Check the settings of your computer.
In some cases, the UA-30 cannot be used with a bus-powered hub (a hub that
does not contain a power supply). Please use a self-powered hub (a hub that
contains a power supply).
Does your computer meet the USB specifications?
If you are using a computer that does not meet the USB specifications (such as a
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