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Troubleshooting
Problems when using the UA-30
■ Windows becomes unstable
Depending on your computer, starting up Windows when the UA-30 is
already connected may cause Windows to become unstable. If this occurs,
start up Windows with the UA-30 disconnected, and then connect the UA-30.
Operation may become unstable if Windows is started with the UA-30
already connected on a computer that uses a USB keyboard. In such cases,
start Windows with the UA-30 disconnected, and then connect the UA-30.
• Operation becomes unstable when the MS-DOS Prompt is started
Operation may become unstable if the MS-DOS Prompt is started while the
UA-30 is playing. Please use caution.
• Operation becomes unstable immediately after Windows 98 is started
In some cases, playback may be impossible if “Welcome To Windows
(welcome.exe)” is started. You will be able to use the UA-30 without trouble
if you make settings so that “Welcome To Windows (welcome.exe)” is not
started, and then restart Windows.
■ No sound
• Is a digital device such as MD or DAT connected to the digital output of
the UA-30?
Depending on your application, playing audio with a digital device such as
MD or DAT connected to the digital output of the UA-30 may cause a certain
amount of time to be required for the digital audio output to be locked
immediately after playback, so that there will be no sound for one or two
seconds. If this occurs, you can use the “UA-30 D-Out Smoother” software
from the included CD-ROM to make audio play smoothly. For details refer to
“Basic operation of the UA-30 D-Out Smoother” (p. 37).
• Are you attempting to use the CD player of your computer to play an
audio CD?
If you wish to play an audio CD on the CD-ROM drive of your computer,
select [Control Panel]-[Multimedia], click the “CD Music” tab, and check
“Enable digital CD audio for this CD-ROM device.” Even with this setting,
playback may not be possible on your system. For details, contact the
manufacturer of your computer. If you are using a PC-card (PCMCIA) type
CD-ROM drive, playing back WAVE data or an audio CD on the CD-ROM
drive may cause the sound to be interrupted, or no sound may be heard at all.
• Are you running multiple applications?
If multiple applications are run simultaneously, an error message may
appear. If this occurs, click [OK], and close the other applications.
Even if an application window is closed, it is still running if it remains in the
taskbar, so you must also close any unneeded applications shown in the
taskbar.
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