Reporting A Faulty
Chargepoint
How to report a fault
• In the unlikely event that a fault does
occur, the chargepoint’s LED status
indicator will flash red.
• You can report the fault to our customer
service team via the app. There is also
the option to attach a photo of the
issue your are experiencing with the
chargepoint.
For support call: 01295 231510
email: support@evcharge.online
EVCharge.Online
Contact us
Should you have any questions,
comments or issues regarding using the
EVCharge.Online app or chargepoint
which are not covered in this user guide,
please contact our customer support
team (details below)
Images are for marketing purposes only and are not contractual © 2020
For su
ort call
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: support@evc
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EVC
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Images are for marketing purposes onl
and are not contractual © 202