15-6 EB 8313-3 EN
Annex
15.3 After-sales service
Contact SAMSON's after-sales service for
support concerning service or repair work or
when malfunctions or defects arise.
E-mail address
You can reach our after-sales service at af-
tersalesservice@samson.de.
Addresses of SAMSONAG and its subsid-
iaries
The addresses of SAMSON AG, its subsid-
iaries, representatives and service facilities
worldwide can be found on our website
(www.samson.de) or in all SAMSON prod-
uct catalogs.
Required specications
Please submit the following details:
− Order number and position number in
the order
− Type, model number, actuator area, trav-
el, direction of action and bench range
(e.g. 0.2 to 1bar) or the operating
range of the actuator
− Type designation of mounted valve (if
applicable)
− Type designations of mounted valve
accessories (if applicable)
− Installation drawing