Troubleshooting
Getting Support
105 Support through Remote Management
106 Finding the Information You Need for Service
Requesting support
There is a problem with the picture
107 Testing the Picture
I can't hear the sound clearly
109 Testing the Sound
There is a problem with the broadcast.
My computer won't connect.
I can't connect to the Internet.
I am having trouble launching/using apps.
My file won't play.
I want to reset the TV.
Other Issues
Appendix
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
117 Photo, Video, and Music File Use Limitations
117 Compatible Storage Devices for File Transfers
118 Supported External Subtitles
118 Supported Internal Subtitles
119 Supported Image Formats and Resolutions
119 Supported Music Formats and Codecs
120 Supported Video Codecs
Read After Installing the TV
122 Picture Sizes and Input Signals
122 Installing an Anti-Theft Lock
123 Read Before Setting Up a Wireless Internet Connection
Read Before Connecting a Computer (Supported
Resolutions)
124 LED 5, 6 series
124 IBM
124 MAC
125 VESA DMT
126 LED 4 series
126 IBM
126 MAC
126 VESA DMT
Supported Resolutions for Video Signals
License
Glossary
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