Troubleshooting
Getting Support
143 Support through Remote Management
145 Finding the Information You Need for Service
There is a problem with the screen
145 Testing the Picture
I can't hear the sound clearly
148 Testing the Sound
I can't see 3D images clearly
149 Testing 3D Picture Quality
There is a problem with the broadcast
The computer won't connect
I can't connect to the Internet
The Schedule Recording/Timeshift function isn't
working
Anynet+ (HDMI-CEC) isn't working
I am having trouble launching/using apps
My file won't play
I want to reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
156 Before Using the Recording and Schedule Recording
Functions
157 Before the Using Timeshift Function
S-Recommendation Disclaimer
158 S Recommendation with Voice Interaction
158 S Recommendation
Before Using 3D Viewing Mode
159 3D Precautions
Supported Resolutions for 3D Modes
162 HDMI
162 Component
162 Digital channel
162 Videos/Photos
Supported Resolutions for UHD
163 If HDMI UHD Color is set to Off
163 If HDMI UHD Color is set to On
Read Before Using Voice, Motion, or Face Recognition
164 Precautions for voice, motion, and face recognition
165 Requirements for using voice, motion, or face
recognition
Read Before Using APPS
Web Browser Restrictions (Some countries/areas don't
support Web Browser)
Read Before Playing Photo, Video, or Music Files
170 Limitations on use of photo, video, and music files
171 Supported external subtitles
171 Supported internal subtitles
172 Supported image formats and resolutions
172 Supported music formats and codecs
173 Supported video codecs
Restrictions
175 Restrictions to PIP (Picture-in-Picture)
Read After Installing the TV
176 Picture sizes and input signals
176 Installing an Anti-Theft Kensington Lock
177 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported
Resolutions)
178 IBM
178 MAC
179 VESA DMT
Supported Resolutions for Video Signals
180 CEA-861
Read Before Using Bluetooth Devices
181 Restrictions on using Bluetooth
Licence
Glossary
VI
To Next Page
Loading...
Need help?
General