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Testing Smart Hub connections
Support Self Diagnosis Smart Hub Connection Test
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When Smart Hub is not working, select Smart Hub Connection Test. The connection Test diagnoses
the problem by checking the internet connection, your ISP, the Samsung server, and the Apps service.
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If Smart Hub continues to have problems after completing the test, contact your Internet Service Provider or
a Samsung Service Centre.
Using the Smart Hub tutorial
Support Smart Hub Tutorial
You can learn the basics of using Smart Hub and the Smart Hub service in detail.
Resetting Smart Hub
Smart Hub Reset Smart Hub
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You can remove the Samsung accounts saved in the TV and everything linked to them, including apps.
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Some of the Smart Hub services are for pay services. To use a for pay service, you must have an account
with the service provider or a Samsung account. For more information, refer to "Using Smart Hub with a
Samsung Account."
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To use this feature, the TV must be connected to the Internet.
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Some Smart Hub features may not be available depending on the service provider, language, or region.
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Smart Hub service outages can be caused by disruptions in your Internet service.
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To use Smart Hub, you must agree to the end user agreement and privacy policy. Otherwise, you will not be
able to access the features and services associated with them. You can view the entire text of the Terms &
Policy by navigating to Smart Hub Terms & Policy. If you want to stop using Smart Hub, you can cancel
the agreement. Try Now
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To view help information about Smart Hub, select the button.
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