98
Appendix
Responsibility for the Pay Service (Cost to
Customers)
"
When the service is requested, in spite of in warranty, we may charge you for a visit from a
service technician in the following cases.
Not a product defect
If a service technician is requested to give instructions on how to use product or simply
etc.)
If a product is reinstalled or devices are connected additionally after installing the
purchased product for the first time.
If a product is reinstalled to move to a different spot or to move to a different house.
programme.
If customer requests software installation and setup for the product.
If a service technician removes/cleans dusts or foreign materials inside of the product.
If customer requests an installation additionally after purchasing a product through home-
shopping or online.
A Product damage caused by customer's fault
External impact or drop.
Samsung Electronics Co., Ltd.
Using it with incorrect voltage or non-authorised electrical connections.
Not following the "cautions" in User Manual.
Others
"
charged. So please read User Manual first.
Chapter 14
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