4.1.2 Clearing Paper Jams
If a paper jam occurs an error message appears in the LCD display.
Find and remove the jammed paper.
If you don’t see the paper, open the covers.
Do not use a tweezers, pincers or other metal tools when clearing a paper jam.
This could damage the internal mechanism causing print quality problems or possibly electrical shock.
(The description of table below is same like a SCX-6345N series.)
[ Engine Jam Type ]
Type Case Jam Removal Jam Layout Photo
Feed Jam
at Tray
1,2,3,4
Leading edge of
media does not
arrive at registration
within a certain time
after pick-Up(If fails
at a time, it tries
pick-up again)
1. Pull out cassette
2. Remove jammed
paper
Jam 1 Leading edge of
media does not
arrive at Exit
Sensor within a
certain time after
registration
1. Open side cover
2. Remove jammed
paper
Jam 2 Trailing edge of
media does not
leave Exit Sensor
within a certain time
after touching Regi
Sensor
1. Open side cover
2. Remove jammed
paper
Or
1. Remove jammed
paper from exit
Duplex
Jam 1
Trailing edge of
media leaves Exit
Sensor, and does
not arrive at Duplex
Jam1 Sensor
1. Open side cover
2. Remove jammed
paper
Or
1. Remove jammed
paper from exit
Duplex
Jam 2
Trailing edge of
media does not
arrive at Duplex
Jam2 Sensor after
touching Duplex
Jam1 Sensor
1. Open side cover
2. Remove jammed
paper
Duplex
Jam 0
Trailing edge of
media does not
arrive at
Registration after
touching Duplex
Jam2 Sensor
1. Open side cover
2. Remove jammed
paper
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