4.1.10 Error Message
Messages appear on the Smart Panel program window or on the control panel display to indicate machine
status or errors. Refer to the tables below to understand the messages meaning to correct the problem, if
necessary.
Messages and their explanations are listed in alphabetical order.
Message Description Suggested solutions
[Side/Main] Door is open.
Close it
The side door or main door is open. 1. Open and close the door. If the message
is not disappeared, check the below steps.
2. Check that the door switch is pushed.
3. Check that the Ui message is chaged by
door switch action.
4. Check the door switch signal on EDC
mode.
DC motor does not
operate: #00-000
There is a problem in the control of
DC motor unit.
Turn the machine off and turn it on again.
If the problem persists, check the motor by
EDC mode.
Did not supply enough
toner. Please open/close
door
Not supplied toner to the imaging
unit.
1. Check the Toner supply Motor is driving
2. Check the toner supply shutter is working
out properly.
3. Check the toner supply entrance is closed.
4. Check the Toner supply pipe is closed.
5. Check the T/C sensor
6. Check TC sensor ADC of the Engine B/D
Exit door of scanner is
open
DADA exit door is open Close the DADF door.
Fax memory is almost
full. Print or remove
received fax job.
There is no more available fax
memory. No more fax data can be
received.
Delete the received fax data in the memory
to secure memory.
Fax unit error: #10-002.
Please turn off then on
Fax card is not installed properly. 1. Replace the Fax card.
2. If the problem persists, replace the main
board.
Fuser error: #02-001.
Please turn off then on
1. At warm up, the temperature
keep up the lower temperature for
regular time.
2. In case that the temperature has
not reached warm up temperature
after warm-up time.
3. At ready, Less than target
temperature and for more than 10
sec.
4. At printing, Less than printing Ref.
temp and for more than 10 sec.
1. Check the Thermostat. If it is defective,
replace it.
2. Check the Lamp. If it is defective , replace
it.
3. Check the fuser connector. Reconnect it.
4. In case of printer input voltage lower than
standard voltage.
5. Check the Thermistor.
6. If the Heat On signal is not occurred from
Power supply, replace it.
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