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Samsung SCX-6555N Service Manual

Samsung SCX-6555N
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Alignment & Troubleshooting
Service Manual
4-103
Samsung Electronics
4.2.2.2 Printing problems
Condition Possible cause Suggested solutions
The machine does
not print.
The machine is not receiving
power.
Check the power cord connections. Check the
power switch and the power source.
Paper sticks together. The machine is not selected as
the default printer.
Select Samsung SCX-6xx5 Series PCL 6 as your
default printer in your Windows.
Check the machine for the following:
• The front cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam.
• No paper is loaded. Load paper.
• The toner cartridge is not installed. Install the toner cartridge.
If a system error occurs, contact your service representative.
The connection cable between
the computer and the machine
is not connected properly.
Disconnect the printer cable and reconnect it.
The connection cable between
the computer and the machine
is defective.
If possible, attach the cable to another computer
that is working properly and print a job. You can
also try using a different printer cable.
The port setting is incorrect. Check the Windows printer setting to make sure
that the print job is sent to the correct port. If the
computer has more than one port, make sure that
the machine is attached to the correct one.
The machine may be
congured incorrectly.
Check the printer properties to ensure that all of
the print settings are correct.
The printer driver may be
incorrectly installed.
Repair the printer software.
See the Software Section.
The machine is malfunctioning. Check the display message on the control panel
to see if the machine is indicating a system error.
The document size is so big
that the hard disk space of
the computer is not enough to
access the print job.
Get more hard disk space and print the document
again.
The machine selects
print materials from
the wrong paper
source.
The paper source selection in
the printer properties may be
incorrect.
For many software applications, the paper source
selection is found under the Paper tab within
the printer properties. Select the correct paper
source. See the printer driver help screen.
A print job is
extremely slow.
The job may be very complex. Reduce the complexity of the page or try adjusting
the print quality settings.
Half the page is
blank.
The page orientation setting
may be incorrect.
Change the page orientation in your application.
See the printer driver help screen.
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA

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Samsung SCX-6555N Specifications

General IconGeneral
Secure printingYes
Print technologyLaser
Maximum resolution1200 x 1200 DPI
Duplex printing modeAuto/Manual
Time to first page (black, normal)8 s
Duplex print speed (ISO/IEC 24734) mono48 ipm
Print speed (black, normal quality, A4/US Letter)55 ppm
All-in-one functionsCopy, Print, Scan
Color all-in-one functionsScan
Digital senderNo
Maximum duty cycle250000 pages per month
Optional functionsFax
Page description languagesPCL 5e, PCL 6, PDF 1.4, PostScript 3
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies999 copies
N-in-1 copy function (N=)2
Time to first copy (black, normal)5 s
Copy speed (black, normal, US Letter)55 cpm
Scan toE-mail, FTP
Scanner typeFlatbed & ADF scanner
Maximum scan areaLegal (216 x 356) mm
Image formats supportedTIF
Maximum scan resolution4800 x 4800 DPI
Document formats supportedPDF
Paper input typePaper tray, Sheetfed
Total input capacity720 sheets
Total output capacity500 sheets
Maximum input capacity3240 sheets
Total number of input trays3
Auto document feeder (ADF) input capacity100 sheets
Envelopes sizes10, B5, C5, C6, DL
Maximum print size216 x 356 mm
Paper tray media typesBond paper, Card stock, Envelopes, Labels, Plain paper, Pre-Printed, Recycled paper, Thin paper, Transparencies
Paper tray media weight0 - 75 g/m²
Non-ISO print media sizesExecutive (184 x 267mm), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Multi-purpose tray media typesLetterhead
Maximum ISO A-series paper sizeA4
Auto Document Feeder (ADF) media weight0 - 80 g/m²
Auto Document Feeder (ADF) media weight (imperial)0 - 20 lbs
DisplayLCD
Product colorWhite
Display resolution640 x 240 pixels
Market positioningBusiness
Direct printing-
Standard interfacesUSB 2.0
USB 2.0 ports quantity1
Authentication methodLDAP
Mobile printing technologiesNot supported
Internal memory256 MB
Maximum internal memory512 MB
Internal storage capacity80 GB
Sound power level (standby)43 dB
Sound pressure level (copying)62 dB
Sound pressure level (printing)60 dB
Power consumption (average operating)- W
Mac operating systems supportedMac OS X 10.3 Panther, Mac OS X 10.4 Tiger
Server operating systems supportedWindows Server 2003, Windows Server 2003 x64
Windows operating systems supportedWindows 2000, Windows 98, Windows ME, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Weight and Dimensions IconWeight and Dimensions
Depth489 mm
Width635 mm
Height616 mm
Weight44500 g

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