Troubleshooting
Ifthe TV seems to have a problem, first try this list of possible problems and solutions. Ifnone of
these troubleshooting tips apply, call Samsung customer service at 1-800-SAMSUNG.
Problem Possible Solution
Poor picture. Try another channel./Adjust the antenna. / Check allwire
connections.
Poor sound quality. Try another channel. /Adjust the antenna.
No picture or sound. Try another channel. / Press the $OUROE button.
Make sure the TV is plugged in. / Check the antenna
connections.
No sound or sound istoo low at First, check the volume of units connected to your TV
maximum volume (digital broadcasting receiver, DVD, cable broadcasting
receiver, VCR, etc.). Then, adjust the TV volume
accordingly.
The TV operates erratically. Unplug the TV for 30 seconds, then try operating it again.
The TV won't turn on. Make sure the wall outlet isworking.
Remote control malfunctions. Replace the remote control batteries.
Clean the upper edge of the remote control (transmission
window).
Check the battery terminals.
'Check signal cable' message. Ensure that the signal cable isfirmly connected to the PC
and DVl source.
'Not Supported Mode' message. Check the maximum resolution and connected device's
Video frequency.
Compare these values with the data in the Display Modes.
Digital broadcasting screen Please check the digital signal strength and input antenna.
problem.
The image is too light or too dark. Adjust the Brightness and Contrast. /Adjust the Fine
tuning.
Black bars on the screen Make sure the broadcast you're receiving is High Definition
(HD).
HD channels sometimes broadcast Standard Definition
(SD) programming, which can cause black bars.
Set your cable/satellite box to stretch or widescreen mode
to eliminate the bars.
Picture has a Red/Green or Pink Make sure the Component cables are connected to the
tint. correct jacks.
Closed Captioning not working. If you are using a Cable/Satellite box, you must set Closed
Captioning on the box, not your TV.
Snowy picture. Your cable box may need a firmware upgrade. Please
contact your Cable company.
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