TROUBLESHOOTING
* If you are still having trouble with the unit after checking “TROUBLESHOOTING”, write down the error code and the
error description for calling our help line mentioned on the back cover to locate an Authorized Service Center.
Error message Cause Solution
Disc Error
— Please eject the disc. —
Playback feature may not be available
on this disc.
•
Unplayable disc is inserted in the unit.
•
The disc is upside down.
•
Insert the standardized disc which
have the marks on page 44.
•
Insert the disc with the labeled side
facing up.
Region Error
— Please eject the disc. —
Playback is not authorized in your
region.
•
Playback is not authorized in the
region of the DVD-video which you
inserted in the unit.
•
Insert the DVD-video with region
codes 1 or ALL.
Parental Lock On
The current selected parental level
prohibits playback.
•
The current selected parental level
prohibits playback.
•
Check “Parental Lock” setting in
“Playback” menu (page 75).
Recording Error
This program is not allowed to be
recorded.
•
You are trying to record the copy of a
prohibited program.
•
You cannot record a copy of
prohibited programs.
Recording Error
This program is not recordable in Video
mode.
•
You are trying to record the copy-
once program onto the DVD-RW disc
in Video mode.
•
Set “Format Mode” to “VR mode”
(pages 59 - 60).
Recording Error
Can not record on this disc.
•
You are trying to record onto the disc
which is unrecordable or the disc
status is unable to record.
•
The disc is dirty.
•
The disc is damaged.
•
Insert the recordable disc, and ensure
thediscstatussatisestherecording
requirements (page 27).
•
Clean the disc with a cleaning cloth.
•
Replace the disc.
Recording Error
This program is not allowed to be
recorded.
•
You are trying to record the copy-
once program onto the DVD-RW disc
which is not compatible with CPRM.
•
Insert the DVD-RW disc in VR mode
(ver.1.1 or 1.2 compatible with
CPRM).
Recording Error
This disc is protected and not
recordable.
•
You are trying to record onto the
protected disc which is set in “DVD
Menu” menu.
•
Release the disc protect setting in
“DVD Menu” menu (page 41).
Recording Error
Disc is full.
(No area for new recording)
•
You are trying to record onto the disc
which has no space for recording.
•
Insert the recordable disc with
enough recording space.
Recording Error
You cannot record more than 99 titles
on one disc.
(The maximum is 99)
•
You are trying to record onto the
DVD-RW/-R on which the number of
recording titles comes up to the maximum
(99).
•
Delete unnecessary titles
(page 63).
Recording Error
You cannot record more than 999
chapters on one disc.
(The maximum is 999)
•
You are trying to record onto the VR
mode DVD-RW on which the number
of recording chapters comes up to
the maximum (999).
•
Delete unnecessary chapter marks
(page 67).
Recording Error
You cannot record on this disc as
Control Information is full.
•
This disc has no space to write the
Control Information when recording
or deleting contents.
When editing has been repeatedly
performed, the control Information
area may come up to be full even
when the recording area has enough
space.
•
Delete unnecessary titles
(page 63).
Recording Error
You cannot record on this disc as
Power Calibration Area is full.
•
When recordings are performed
repeatedly onto an unstable disc, this
area may come up to be full.
•
Every time you insert a disc for
recording, the disc’s working area will
be taken up. And if you repeat this
frequently, it will be used up sooner
and you may not be able to record fully
49 titles.
•
Insert a new disc.
Recording Error
This disc is already finalized.
•
You are trying to record onto the disc
alreadynalized.
•
UndothenalizingforonlyaDVD-
RW disc (page 42).
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