19
Error Codes
Error codes are shown on the main display for approx. 2 seconds. The program then returns
automatically to the previous mode.
Display/Problem Cause Solution
No segments appear No power available Check the power supply
on the display
The AC adapter is not plugged in Plug in the AC adapter
Battery is drained Replace battery; recharge battery
using external charger
oL The load exceeds the balance Unload the balance
capacity
UL Weighing pan not in place Place the weighing pan
on the balance
Something is touching Move the object that is
the weighing pan touching the weighing pan
disErr Display overflow: Reduce load on the balance
Value cannot be shown
on the display
calErr Calibration parameter not met; e.g.: Calibrate only when zero is displayed
– Balance not zeroed Press (Zero) to tare the balance
– Balance is loaded Unload the balance
appErr Weight is too light or Increase the weight on the balance
there is no sample on the balance
with application in use
PrtErr Data interface for Contact the Sartorius
printing is blocked customer service center
bal.Err Balance loaded or defecteive Unload balance before switching on
when power was turned on or contact Sartorius custumer service
sys.Err Balance defective Contact Sartorius custumer service
Max. weighing capacity The balance was switched on Place the weighing pan on the
is less than indicated without the weighing pan in place balance and press e
under “Specifications”
The weight readout The balance was not calibrated/ Calibrate/adjust the balance
is obviously wrong adjusted before weighing Zero the balance
Balance not zeroed
If any other errors occur, contact your local Sartorius customer service center.
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