Troubleshooting Guide
Problem... Causes... Solution
No segments appear – No AC power available –
Check the AC power supply
on the weight –
The power supply/AC adapter
– Plug in the power
display (28) is not plugged in supply/AC adapter
The weight display – The connecting cable is – Plug in the female
shows “Err 235” not plugged in correctly connectors correctly and
secure them by tightening
the screws
– The computing device or the – Connect the units that
weighing cell was switched belong together
with a unit from another
balance
The weight display – The weighing pan (7) is not – Position the pan and then
shows “Err 54” in place press down on it gently
or “L” while turning it slightly to
the left and right
The weight display – The load exceeds the – Unload the balance
shows “H” capacity of the balance
The weight display – The value that should appear –
Set the appropriate code in
shows “Err 01” cannot be displayed
the balance operating menu
The weight display – The display did not show – Press the t key first,
briefly shows a zero readout when
then press the f key again
“Err 02” the f key (21) was pressed
to calibrate
– The balance is loaded – Unload the balance
The weight display – The balance is in the warmup – After plugging the
briefly shows phase balance into AC power,
“Err 03”or “Err 04” condition it for 12 hours
– The weighing system – Set up the balance in
is affected by drafts another area
or vibrations
The weight display – The function activated is not – Unlock the menu
shows “Err 07” allowed on a verified access switch
balance used as a legal
measuring instrument
1–38
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