16
Troubleshooting Guide
Problem … Causes Remedy
No segments appear in the weight
display
(14)
.
- No line voltage available
- The power cord has not been
plugged
- Incorrect setting of the voltage
selector
- Defective fuse
(1)
(If this problem
occurs again, please contact
your nearest Sartorius service
center)
- Check AC current supply
- Plug in power cord
- Check setting of voltage selector
and readjust, if necessary
- Replace fuse
Weight display shows
»L« o
r
»CH2«
.
- The pan
(5)
is not in place
- Position the pan
Weight display shows
»H«.
- Sample exceeds weighing capac-
ity or display range
- Unload balance
The weight readout constantly
changes or the special message
“BUSY”
does not go out in the
weight display
- Unstable ambient conditions
- Too much vibration or balance
exposed to a draft
- The door of the weighing cham-
ber is not completely closed
- Sample does not have a stable
weight
- Set up balance in another area
- Access the menu to adjust the
proper code for the particular
type of weighing environment
- Close the door of the weighing
chamber
Weight display shows
»CE«.
- The CAL key
(12)
was not
pressed when the display indi-
cated a zero readout
- The balance is loaded
- Press the tare control
(11)
and
re-press the CAL key
- Unload the balance
The code
“CC”
does not go out in
the display
- The balance is not ready to cali-
brate or is in the warmup phase
- The weighing system is affected
by draft or vibration
- After plugging the balance into a
wall outlet, allow for least 2
hours´ warmup
- Set the appropriate code by ac-
cessing the menu of the operat-
ing program
The weight readout is obviously
wrong
- Balance has not been calibrated
- Balance has not been tared be-
fore weighing
- The air bubble
(8)
is not within
the circle of the level indicator
- Calibrate balance
- Tare before weighing
- Level balance
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