21
Error Codes
Error codes are shown on the main display for 2 seconds. The program then returns
automatically to the previous mode (e.g., weighing).
Display Cause Solution
No segments appear No AC power is available Check the AC power supply
on the display The AC adapter is not plugged in Plug in the AC adapter
Battery or rechargeable Replace the battery or recharge
battery pack is discharged the battery pack using an
external charger
h The load exceeds the Unload the balance/scale
balance/scale capacity
l and E 54 The weighing pan is not in place Place the weighing pan on the
balance/scale
Something is touching Move that object that
the weighing pan is touching the weighing pan
e 02 Calibration parameter Unload the balance/scale
not met, e.g.:
Press t to tare the balance/scale
– balance/scale not zeroed Calibrate only when zero
– balance/scale is loaded is displayed
e 09 When gross value < zero; no tare Tare the balance/scale
e 10 The t key is blocked when Press c to clear the tare
there is data in the second tare memory and release the tare key
memory (net-total). Only 1 tare
function can be used at a time
e 11 Value input is not allowed for Press t
second tare memory
e 22 Weight is too light or there is Increase the weight on
no sample on the balance/scale the balance/scale
e 30 Interface port for Contact your local
printer output is blocked Sartorius Service Center
Max. weighing capacity The balance/scale was Place the weighing pan on the
is less than indicated turned on without the balance/scale and press e
under “Specifications” weighing pan in place to turn the balance/scale back on
The weight readout The balance/scale has not been Calibrate/adjust the balance/scale
is obviously wrong calibrated/adjusted
The balance/scale was not Tare the balance/scale
tared before weighing
If any other errors occur, contact your local Sartorius Service Center!
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