What to do if SATO M-84PRO Printer starts up but cannot print documents?
If the SATO printer starts up but cannot print documents, check the interface between the print server and the printer. First, ensure that the cable between the print server and the printer is securely plugged in at both sides. Also, wait about two minutes after the printer is powered on, and then run a printer self-test.
What to do if SATO M-84PRO Printer does not print after checking data stream?
If the SATO printer does not print after performing checks on the data stream, try a Buffer Hex Dump to determine what (if anything) the printer is receiving from your computer.
Why is my SATO printer producing light images?
Light images on your SATO printer may be due to several reasons. It could be caused by poor quality labels, so try using thermal transfer compatible stock. Alternatively, the ribbons might be of poor quality; consider using genuine SATO ribbons. Other potential causes include low print head energy, which can be resolved by adjusting the darkness control, or low print head pressure, which requires using the correct head pressure position. Also, the ribbon might not be matched to the label stock, so select a better-suited carbon ribbon. Foreign material on the print head can also cause this, so clean the head and platen. Poor head alignment can be another factor, so align the print head. Finally, excessive print speed can lead to light images, so reduce the print speed setting.
How to fix image voids on a SATO printer?
Image voids on your SATO printer could stem from several factors. Start by checking your labels and ribbons; using thermal transfer compatible stock and genuine SATO ribbons can often resolve the issue. Ensure the ribbon is properly matched to the label stock. Other causes include damaged electronics (replace the circuit board), a damaged or worn platen (replace the platen), or poor head alignment (adjust head balance, ribbon roller, and head alignment). Poor ribbon tension can also cause voids (adjust ribbon tension). Also, check for foreign material on the head or platen and clean them. Foreign materials on the labels themselves can be a problem, so use high-quality label stock. Lastly, a damaged print head can cause this issue (replace print head).
What to do if my SATO M-84PRO is smearing?
Smearing on your SATO printer could be due to several reasons. You might be using poor-quality labels, so select a better-suited carbon ribbon. Also, consider using genuine SATO ribbons. Check for any foreign material on the head or platen and clean them. Ensure you are using high-quality label stock to avoid foreign material on the labels. Excessive print head energy can cause smearing, so adjust the darkness control. Similarly, excessive print speed can be a culprit, so adjust the print speed. Lastly, excessive head pressure can lead to smearing, so use the correct head pressure position.
What causes a SATO M-84PRO to have no printed image?
If your SATO printer is producing no printed image, it could be due to a few reasons. First, verify that the print head connector is fully seated at both the head and the PCB. Also, make sure the ribbon isn't upside down, using genuine SATO ribbons. Finally, check for proper power output; if there's no +24 volt output, test the power supply and replace it if required.
Why is the ribbon not moving in my SATO M-84PRO Printer?
If there's no ribbon movement in your SATO printer, it could be due to several factors. Ensure you are using genuine SATO ribbons, as an incorrect ribbon core size can cause this issue. A loose platen drive belt can also be the problem, so adjust or replace the belt. Check the power supply; if there's no +24 volt output, test the power supply and replace it if required. Loose service screws on the rewind pulley can also prevent ribbon movement, so tighten the service screws. Damaged electronics can also be a cause, so replace the circuit board.
What to do if the LABEL LED is on for my SATO printer?
If the LABEL LED is on for your SATO printer, it indicates a problem with the label supply or sensor. First, check if the label supply roll is empty and replenish it if needed. Ensure the label stock is correctly routed through the sensor. The label sensor might not be positioned correctly, so adjust its position. Also, check if the label sensor is blocked and clean it if necessary. Finally, the incorrect label sense threshold setting can cause this issue, so adjust the label sense threshold.
Why is the POWER LED not on for my SATO M-84PRO Printer?
If the POWER LED is not on for your SATO printer, it could be due to a few reasons. First, verify that the AC power cable is properly connected to both the printer and the AC outlet. If the cable is connected, the main power fuse might be defective, so replace the fuse. If neither of these solutions works, the power supply might be defective, so test it and replace it if necessary.
What does it mean when the RIBBON LED is on in my SATO M-84PRO Printer?
If the RIBBON LED is illuminated on your SATO printer, it typically indicates an issue with the ribbon supply or sensor. Start by checking if the ribbon supply roll is empty and replenish it if necessary. The ribbon sensor might be out of alignment, so realign it. Also, check if the ribbon sensor is blocked and clean it. Finally, ensure there is a cardboard core on the ribbon rewind.
General| Print Technology | Thermal Transfer / Direct Thermal |
|---|---|
| Print Resolution | 203 dpi |
| Maximum Print Width | 104 mm |
| Weight | 2.5 kg |
| Media Width | 25.4 mm - 110 mm |
| Connectivity | USB, Serial, Ethernet |
| Memory | 8 MB DRAM, 4 MB Flash |
| Supported Barcode Types | Code 39, Code 128, UPC-A, UPC-E, EAN-8, EAN-13, ITF, Codabar, PDF417, Data Matrix, QR Code |
| Supported Media Types | Labels, Tags, Paper |
| Media Thickness | 0.06 mm - 0.25 mm |
| Power Requirements | 100-240 VAC, 50/60 Hz |
Overview of the SATO M-84PRO Thermal Transfer Printer, its features, and capabilities.
Detailed specifications for M-84PRO models, including print speed, resolution, media, and ribbon.
Details on the printer's front panel controls, LEDs, and LCD display.
Explains adjustments for print darkness, offset, pitch, and display contrast.
Lists available interface types like Parallel, Serial, USB, and Ethernet.
Describes the various matrix, auto-smoothing, vector, and raster fonts supported.
Lists supported linear and two-dimensional bar code symbologies and features.
Provides physical dimensions and weight of the printer.
Details input voltage, power consumption, and environmental operating conditions.
Specifies operating and storage temperature and humidity ranges.
Lists safety and RFI/EMI certifications for the printer.
Guide to installing the SATO M-84PRO printers and getting started quickly.
Instructions for safely unpacking the printer and identifying its components.
Guidance on selecting a location and setting up the printer for operation.
Step-by-step instructions for loading various types of labels and tags into the printer.
Detailed procedure for loading the ribbon correctly into the printer.
Description of the printer's front panel controls, LEDs, potentiometers, and LCD display.
Identifies connectors and slots on the rear of the printer, including AC input and interface slots.
Explains the function of the Ribbon End, Head Open, and Label Indexing sensors.
Details on setting printer parameters using DIP switches.
Describes default switch and software settings for the printer.
Guides for adjusting pitch and backfeed offset using potentiometers.
Instructions for configuring printer settings via the LCD panel interface.
Overview of cleaning procedures and maintenance tasks for the printer.
How to adjust print darkness and speed for optimal print quality.
Procedure for cleaning critical printer components like the print head and rollers.
Instructions for cleaning the transmissive and reflective label edge sensors.
Step-by-step guide for user-replaceable print head removal and installation.
Basic checks to perform before troubleshooting printer issues.
Troubleshooting steps for issues related to the IEEE1284 parallel connection.
Troubleshooting steps for problems with the RS232C serial interface.
Steps to verify driver installation and troubleshoot USB connection issues.
Troubleshooting for printer connectivity and printing issues over a LAN.
Explanation of LED indicators, LCD messages, and audible beeps for error conditions.
Overview of printer interface modules and host system connectivity.
Description of available interfaces: Parallel, Serial, USB, Ethernet.
Explanation of single job and multi-job receive buffer configurations.
Technical details and specifications for the IEEE1284 parallel interface.
General and electrical specifications for the RS232 serial interface.
Specifications for the USB interface, including connectors and host requirements.
Specifications for the LAN interface, including cable and connector details.
Explanation of two-way communication protocols for checking printer status.
Details on PCMCIA memory card types, specifications, and error handling.
Procedure for replacing user-changeable plug-in interface modules.
Setup and operation for the optional label cutter accessory.
Setup and operation for the label dispense option for demand-mode printing.
Installation and operation instructions for the label rewinder accessory.
Information on the optional real-time clock for date/time maintenance.
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