4  Maintenance    Cleaning 
42 
 
4.1.4  Platen Roller 
The platen roller is also important for print quality. Dirty platen roller may 
damage the printhead. Clean the platen roller right away if the adhesive, 
dirt or dust accumulates on it. For excessive dirt / stuck labels, the platen 
roller should be removed. 
 
1.  Moisten a soft cloth with Isopropyl alcohol (≥99%). 
2.  Gently wipe the platen roller to remove the dust and adhesive.